I bought the rechargable sweeper and it was missing a part. The 800# (866-917-6600) is defunct and Conair, who bought Scunci out, said the sweeper division had been out of business for a while now...guess we're all stuck!
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Are you sure your wall charger is working ok? You might just have a bad battery pack in the sweeper if your charger is working. Do you have a friend who knows electronics and has a voltmeter?
If so, have them check the voltage output of the charger at the plug that goes into the sweeper. Verify that the charger is indeed working ok. Then you will need to check the voltage on the battery pack inside the sweeper to see if your battery is good and holding a charge. A mechanical blockage could be something caught in the vacuum fan blade. You should be able to hold the main part of the sweeper up to your ear so you can hear and then pull the sweeper trigger and see if you can hear the motor try to start. Nothing happening may mean a dead battery pack. Regards, Dennis
The paperwork that should have come with the unit should give you a phone number that you can call to get help with your problem. It sounds like the charger is not working. You might want to test the charger output with a voltmeter.
if the charger is working, and the battery does not hold a charge for very long, you will need a replacement battery. this is the most likely problem. if the battery does not charge at all it may well be the charger and you will need to replace that.
hope this helps
I have a Shark Cordless Sweeper that needs a new battery too. (Model V1725QC 4.8V) I Googled around and finally gave up and phoned the number on the bottom of the Cordless Sweeper. No problem. The lady did ask me for the "DATE CODE" that is stamped in the silver part on the bottom of the sweeper. The number was 4608 (not easy to read). The battery cost is $16.95 and with Shippling the total came to $22.90. I should receive it in about 7-10 business days. It will be coming from Quebec to BC so that is the total Canadian Price. All model info is on the bottom. The Phone number is on the bottom of your Cordless Sweeper in white lettering on the black plastic towards the rear. The Phone Number is 1-800-798-7398. I hope this will help some other people. Just phone them - best to stick with the Shark Company batteries and they are not easy to find otherwise. No fuss, no muss when I called. No problem ... just gotta wait now. You can also try "www.sharkclean.com" ...