Question about HP Compaq Evo n800c Notebook

2 Answers

I replaced a hard drive and after loading windows xp, my laptop wont boot, it only gives a hard drive read error.

Posted by on

  • Chris Hingee
    Chris Hingee Aug 19, 2010

    Did you get any error messages during installing Windows XP? Can the BIOS detect the hard disk? Are any jumpers on the hard drive? (there should not have any) Try re-seating the hard drive.

  • tmmonaheng Aug 19, 2010

    i didnt get any error messages during the installation of xp. the bios can detect my hard drive, but there is a jumper on the hard drive, i've tryed switching positions of the jumper and even removed the jumpers but still got the "DISC READ ERROR MESSAGE"

×

Ad

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 32,281 Answers

Check the BIOS setting make sure the CD is the first boot device and the hard disk as the 2nd boot device (this will allow the Windows CD to boot up).
I suggest you install Windows again. This time, Delete the partition on the hard disk, then create a New partition and then do a Full NTSF format - not a Quick format and continue with the installation.
For the Compaq device drivers you need to download these from the Compaq/HP WEB support/download page. Make sure you select your model laptop and the XP or Vista Windows version of the drivers you require and install them. Click on this link to download the drivers: -
www.compaq.com/country/cpq_support.html

Posted on Aug 20, 2010

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 172 Answers

Remove it then insert again. if the problem as is use another hard drive... also check the set up setting of your unit.

Posted on Aug 19, 2010

  • tmmonaheng Aug 19, 2010

    didnt get any error messages during the installation of xp. the bios can detect my hard drive, but there is a jumper on the hard drive, i've tryed switching positions of the jumper and even removed the jumpers but still got the "DISC READ ERROR MESSAGE"

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

A computer won't boot.


iam sure that if your windows wont load and you can not get it to start you may have to put your hdd to another computer using a usb drive,or add it to another computer as a slave,or when putting new xp on see if it will let you keep your files.

Apr 14, 2015 | Computers & Internet

1 Answer

When booting up my computer it goes to the error page prior to loading windows and asks what mode...regardless of choice it goes to windows logo screen and sits there and wont load...


1. check to see if your pc is compatible with the software. You didn't specify if you are reloading or installing for the first time.
2.You didn't give hard drive capacity or any information about the Pc you are loading Windows on.
You may not have enough capacity on the hard drive to load the full XP
Wndows xp requires about 2 GB of hard drive space then at least 10 GB of space for swap files and operation files.

Jun 13, 2010 | Compaq MS Windows XP Home Edition for PC

2 Answers

The file <windows root>\system32\hal.dll.


Restart the PC. The hal.dll error could be a fluke.
Check for proper boot order in BIOS. You might see the hal.dll error if the boot order in BIOS is first looking at a hard drive other than your main hard drive.
Note: If you've recently changed your boot order or recently flashed your BIOS, this may be what's causing your problem.
Run Windows XP System Restore from a command prompt. If this doesn't work or you're receiving the hal.dll error message before you're able to complete this process, move on to the next step.
Repair or replace the boot.ini file. This will work if the cause of the problem is actually Windows XP's boot.ini file and not the hal.dll file, which is often times the case.
Note: If repairing the boot.ini does correct the hal.dll issue but the problem reappears after a reboot and you've recently installed Internet Explorer 8 in Windows XP, uninstall IE8. In this specific situation, IE8 could be the root cause of your hal.dll problem.
Write a new partition boot sector to the Windows XP system partition. If the partition boot sector has become corrupt or isn't properly configured, you may receive the hal.dll error.
Recover data from any bad sectors on your hard drive. If the physical part of your hard drive that stores any part of the hal.dll file has been damaged, you're likely to see errors like this.
Restore the hal.dll file from the Windows XP CD. If the hal.dll file is truly the cause of the problem, restoring it from the original Windows XP CD may do the trick.
Perform a repair installation of Windows XP. This type of installation should replace any missing or corrupt files. Continue troubleshooting if this does not resolve the issue.
Perform a clean installation of Windows XP. This type of installation will completely remove Windows XP from your PC and install it again from scratch.
Note: While this will almost certainly resolve any hal.dll errors, it is a time consuming process due to the fact that all of your data must be backed up and then later restored.

Feb 15, 2010 | Dell Latitude E5500 Laptop

1 Answer

It is sayingpri master disk s.m.a.r.t.status bad back up and replace . and wen i try to boot it is saying fileootcd status;oxc000000f.info an error occuredwhile attemting to read the boot configuration...


This error is indicating a physical problem with your hard disk drive or occasionally with the hard disk drive controller.
The S.M.A.R.T. status error means that there is a physical problem - not a windows installation problem.
The second error you are getting during start-up is secondary the the hard drive problems. The system cannot read some of the information on the hard drive. The area is cannot read contains necessary operating system information.
You need a new hard drive for this computer. If it is still under warranty then call or email Gateway support so that they can send a replacement drive. If not then you will need to purchase a new drive. If a new drive does not solve then problem then the problem is on the motherboard.
You did not specify which model laptop this is. Most of Gateway's laptops have built-in cdrom drives, but a few do not. The systems that do not will accept an external cd-rom drive, and should have been shipped with an external cd-rom drive so that it can be reloaded. You will need a cdrom drive to load your operating system onto your new hard disk drive once you replace it.

Dec 28, 2009 | Computers & Internet

1 Answer

I'm getting a stop error code 0X000000ED,0X86714368, 0X0000006, it's on a Dell Latitude D600 laptop?


Unmountable boot volume indicating that the system cannot successfully read the boot sector of the hard drive.
Run the diagnostics on the hard drive, if it fails, replace the hard drive.
If diags pass, boot to the recovery console, run chkdsk /r If it still gives the error after that, you can try reinstalling windows.
If that fails to resolve, then again, replace the hard disk drive

Nov 19, 2009 | Dell Latitude D600 Notebook

1 Answer

My eeepc says NTLDR is missing and I have tried to replace the software using an external drive but it wont start


If you get the "NTLDR is Missing" error, follow these instructions:

1. Load Windows XP CD into CD drive.
2. Make sure BIOS is set to boot to CD drive.
3. Boot the computer from CD.
4. At menu, press "R" to load Recovery Console.
5. Select the installation to be fixed.
*The following instructions assume CD-ROM is labeled as drive D and the hard drive partition the windows installation is on is labeled as drive C. Replace the letters accordingly.
6. Type "COPY D:\i386\ntldr C:\" and press ENTER.
7. Type "COPY D:\i386\ntdetect.com C:\" and press ENTER.
8. Remove CD and type "EXIT" and press ENTER (to reboot your computer).

Oct 21, 2009 | ASUS Eee PC 1000H Laptop

3 Answers

Error message NTLDR missing on formatted hard drive


You need to either reinstall windows, or take the hard drive out, hook it up as a spare drive to a working computer and copy NTDLR to the root of the laptop hard drive. It would be much easier to reinstall windows. You can always use the recovery portion of Windows, but if I were you I would just do a format and reinstall. NTDLR is just a startup file for Windows XP, that does not mean your hard drive is gone or anything. Please don't forget to rate!..Thanks

Jul 14, 2009 | Compaq Evo D500 PC Desktop

1 Answer

ZD8000 wont boot up.


Well, since the check disc failed, you will need to start by replacing the hard drive. The hard drive failure has created something different in it's behavior, the machine perceives this difference as something new, therefore causing the newly connected hardware error. Once you've replaced the drive, at start up, where you see the prompt to press F10 to go to set up, there will be another prompt there telling you what to press to go to the boot menu. If you can't get to the boot menu, then you will need to change the boot order in the set up so that it boots from the CD before the hard drive.

Jul 16, 2008 | HP Pavilion zd8000 Notebook

2 Answers

Dell Latitude will not boot


Reseat the hard drive and then get into bios and check if the hdd is detected ,if not you need to replace the hdd ,if detected reinstall the OS.

Apr 03, 2008 | Dell Latitude C600 Notebook

1 Answer

MY VISTA WINDOWS WONT LOAD


Okay, I think I can help you but I need some more information. I'm assuming your Acer laptop currently has a version of Windows XP installed, yes? And Acer gave you a CD to upgrade your OS to a version of Windows Vista?

And when you mean that you go to your BIOS to access the CD, I'm assuming that you are talking about the boot options menu (selecting the cd drive vs the hard drive or floppy drive or what not) correct?

When you select the CD drive to boot from, what exactly happens? Do you get any error message? Does the computer turn off? Does it appear to try to load from the CD and then switch to your hard drive instead (and load your existing operating system)?

Nov 08, 2007 | Acer Aspire 3680 Laptop

Not finding what you are looking for?
HP Compaq Evo n800c Notebook Logo

139 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18402 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...