Question about Zebra Z4Mplus Label Printer

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Possible print head failure

Thermal transfer mode doesn't print. Labels and ink ribbon look good. Changed it to Direct Transfer (leaving the ink ribbon in, you get an error of course) But in Direct Transfer with the ink ribbon in I can print fonts and setup, looks good print quality. What is going on, looks like print head failure.

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To test , press pause botton and turn on (press 5 sec.)
he print a "pause test".
check if print, if stop on ich gap and if come some lines across the print (if apear some lines, need new print head.) this step just pause wen print some labels, and then still print until turn off.
Turn off and turn on the printer to work normal.

To calibrate media, go on the setings to "sensor profile" and/or "run manual calibration, follow the steps. (dont forget to take the ribbon from the sensor.)
let the test run until finish.

Posted on May 05, 2008

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1 Answer

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Locate your printer driver under devices and printers Right click on it and select "Printing Preferences"

Choose the "Advanced Setup" tab

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Click OK and you should be good.

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Hope this helps,
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Is this unit in thermal transfer or thermal direct mode? Depending upon the usage of this machine, perhaps a new thermal head is required. If thermal direct, try a different roll of labels, it is possible to get a bad batch. In thermal transfer mode, the tape could be bad as well. Try a new one to test.

Let us know what you find.

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Good luck.

Malcolm

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