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Cannon ir400 error e004 - Canon imageRUNNER 400S Copier

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Hi,for error code E004-001 or E004-002

Cause:
The SSR has a short circuit.
• The SSR has an error.
• The DC controller PCB has a fault.
The heater relay has an error.
• The heater relay has an error.
• The DC controller PCB has a fault.

Description:
• The fixing heater remains
on.
• The fixing temperature has
increased abnormally.
The heater relay remains on.

FIRST TRY TO CLEAR ERROR:
Resetting Errors
1. The following error codes cannot be reset by merely turning off and then on the main power.
They require resetting in service mode:
E000, E001, E002, E003, E004, E032, E717
1) Start service mode, and select COPIER>FUNCTION>CLEAR>ERR.
2) Press the OK key.
3) Turn off and then on the main power.
2. Error codes other than the above may be reset by turning off and then on the main power.
n Detail Code
Some error codes offer detail codes, which may be checked in service mode:
COPIER>DISPLAY>ERR (3rd block from the right)

SERVICE MODE:
1) Press the asterisk key ' * ' on the control panel.
2) Press '2' and '8' on the keypad at the same time.
3) Press the asterisk key ' * ' on the control panel.


If these doesn helps, you need to call service to locate the fault, wich is probably bad thermistor.

Hope that helps!

Posted on Aug 19, 2010

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SOURCE: eoo2 and e004 are the 2 errors are occurredin the

I NEED FOR THE RESET

Posted on Aug 01, 2009

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How to resolve Cannon ir400 Error e004


<span>Hi,<br /><br />For error code E004-001 or E004-002<br /><br />Cause:<br />The SSR has a short circuit.<br />&bull; The SSR has an error.<br />&bull; The DC controller PCB has a fault.<br />The heater relay has an error.<br />&bull; The heater relay has an error.<br />&bull; The DC controller PCB has a fault.<br /><br />Description:<br />&bull; The fixing heater remains<br />on.<br />&bull; The fixing temperature has<br />increased abnormally.<br />The heater relay remains on.<br /><br />FIRST TRY TO CLEAR ERROR:<br />Resetting Errors<br />1. The following error codes cannot be reset by merely turning off and then on the main power.<br />They require resetting in service mode:<br />E000, E001, E002, E003, E004, E032, E717<br />1) Start service mode, and select COPIER&gt;FUNCTION&gt;CLEAR&gt;ERR.<br />2) Press the OK key.<br />3) Turn off and then on the main power.<br />2. Error codes other than the above may be reset by turning off and then on the main power.<br />n Detail Code<br />Some error codes offer detail codes, which may be checked in service mode:<br />COPIER&gt;DISPLAY&gt;ERR (3rd block from the right)<br /><br />SERVICE MODE: <br />1) Press the asterisk key ' * ' on the control panel.<br />2) Press '2' and '8' on the keypad at the same time.<br />3) Press the asterisk key ' * ' on the control panel.<br /><br /><br />If these doesnt helps, you need to call service to locate the fault, which is probably bad thermistor.<br /><br />Hope that helps!<br /></span>

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