Question about Beyond Micro (BM200MD3U28M) 500 GB USB 2.0 Hard Drive

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My computer does not recognize the external hard drive. Hard drive makes grounding sound

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Sorry, the hard disk inside your external enclosure has suffered a mechanical failure and died. It's unfixable so take it out of the enclosure and replace it.

Posted on Aug 19, 2010

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My hard drive is not being recognize


A Hitachi USB external hard drive is a device that acts as portable, removable storage for your personal computer. If you need additional space to house files on your computer but don't want to go to the trouble of installing an internal drive inside the case, a USB external hard drive is your best option. These drives are "plug and play" devices, which means that very little can actually go wrong. If you're having problems, fixing them shouldn't take more than a minute or two.

Check your connections. A USB cable needs to be connecting your Hitachi external hard drive to your computer. Your external hard drive's power cable also needs to be plugged into a functional wall outlet, surge protector, extension cord or power strip. Make sure your Hitachi USB external hard drive is turned to "On." An "On/Off" button is present on the front of the unit. If the indicator light around said button is not illuminated, the drive is "Off" and your computer won't be able to recognize it. Press it to turn it on and then try to access your drive again. Format your hard drive. If your Hitachi USB external hard drive doesn't currently have a file system on it, you won't be able to use it to store data. Open up the "Computer" icon in the "Start" menu. Right-click on your USB external hard drive's icon and click "Format." Click "Start." This will install a file system on your Hitachi USB external hard drive. After this process is finished, you will now be able to use your drive. Restart your computer. Certain models of computers (especially older models) won't recognize new hardware unless your computer boots with the hardware already connected. Leave your USB drive plugged in and restart your computer. Once you do this, your Hitachi USB external hard drive should appear as normal in the "Computer" folder with all of your other drives. Hope this helps.

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The light is on but the hard drive is not being recognized on the computer or the tv, it was dropped only once. there is a humming sound but no response. no more pictures or movies. is this possible to...


Good Day Daniellevion!

Have you seen a hard disk inside your computer? That is exactly what is inside in an external drive.

You mentioned that you dropped the external drive once, and that could be the reason why your computer was unable to recognized it as external drive.

Danielle! The connectors of the hard disk inside the Samsung External Drive (or other term is hard disk enclosure) might be loosened.

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Try the hard drive on another computer to see if it is the external or a laptop interface problem. There are EIDE/SATA to usb adapters that you can connect a hard drive to that the computer will then read as an external hard drive. The problem with external HDDs is the usb interface built into them, these are mounted on controller cards and that is ususally where the failure occurs.

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hey im the same person who just posted above. i went to WD's website, and it said unplug the hard drive from the computer, and unplug it from the power source. then plug it into the power outlet, wait for it to spin up, then plug it in via USB/Firewire, whatever. it worked for me, so hopefully it will work for you.

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