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CD/DVD thinks there's no disk in.

Hi,

this pc is my first and is about 10 months old. it constantly thinks i have a mass storage device in (though I don't) and now the DVD/CD can't recognize any type of disk i insert. It was fine till i had my SD card in and cancelled the photo upload so I think it's something I've done.

any advice appreciated
Josie:L

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Does a message pop up on the screen when you start your computer that mentions the mass storage device?

A mass storage device could be an external hard drive, flash drive, or sd card.

While your computer is running press and hold: ctrl alt then hit delete. When you do this the task manager window will appear. Click on applications and see if there is anything listed regarding a mass storage device. If there is select the task and click 'end task'.

If not, click the icon at the bottom right side of your screen that looks like a little memory stick with a green arrow pointing to the left. Double click on that, click mass storage device, then see what is listed. If there is a specific device listed select it and click stop.

When you cancelled your upload, your computer may have placed the task in a que to finish at a later time.

Posted on May 02, 2008

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- mass storage device in = SD card.

- The DVD/CD can't recognize any type of disk inserted: Replace the CD-DVD unit, it is with problem.

Posted on May 02, 2008

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Posted on Jan 02, 2017

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