Question about Buffalo Technology 1TB DRIVESTATION COMBO TURBO EXT USB20 FW400 SATA 7200RPM USB 20 Hard Drive

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My buffalo 1TB drivestation HD-CXU2 causes my pc computer to hang. I use Windows xp, Pentium processor with about 500mb memory. Any suggestions?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

Crankstart
  • 696 Answers

SOURCE: buffalo drivestation 500 gb wont start

Certainly we can help,

This generally means you have a hardware failure in the drive or enclosure. The simplest way to test which is to have a hardware tech move the drive into a new enclosure and see if it works.

This will void your warranty if you do it, so, if the drive is under warranty and there are no files you consider valuable on the drive, call the manufacturer for warranty support.

If you value the data more than the drive is worth then take it to your local hardware vendor and ask them to test the hard drive in a new enclosure. Good odds it will work this way but if not you may need the help of a data recovery specialist.

In North America I use Armor-IT, if you are in a different region and the new enclosure fails to garner results, comment back with your region(Country, State, City) and I will supply you with the closest reputable facility.

Chris

Posted on Jul 09, 2009

kamal1984
  • 1383 Answers

SOURCE: Cannot startup XP if connected to the 1T Buffalo HD

set first device as your harddisk is bios.
When you power up the computer press F2 or "del" key to enter in bios.then go to boot option then set first boot as hdd.

Posted on Jul 13, 2009

Crankstart
  • 696 Answers

SOURCE: My Buffalo drivestation 1TB was working ok until I switched pc of

Hi Sandra,

From the sounds of it you powered off your laptop while the Buffalo drive was connected.

If this is the case you have most likely damaged the partition and possibly a small amount of the data on the drive.

If you don't have anything crucial on the drive you should be able to go into Disk Manager and reformat it, this will make it usable again.

If you have files on the drive you cannot afford to lose then you will need the help of a data recovery pro, but this type of failure is pretty simple for them to recover from in most cases.

Comment back telling me if the data needs recovery or not, if it does, include you Country, State and City and I will refer you to an appropriate Pro, if not let me know it's ok to format and I will provide you with the steps you require.


Hope this helps FixYa,

Chris

Posted on Jul 18, 2009

SelfHelpComp
  • 146 Answers

SOURCE: When I enable TurboUSB, it turns off my ext hd

yes..that is predictable..most externals can not take the boost without a firmware update. check the buffalo site for a driver

Posted on Dec 05, 2009

lock123
  • 6831 Answers

SOURCE: Buffalo 1TB drivestation beeping and not recognized

Hello

Okay , so there are some steps to figure out what is wrong with your external.

Firstly , if your computer makes a sound when you plug in your external , go to Start-Control Panel-Administrative Tools-Computer Management-Disk Management , and see if your external drive is listed here with your local drives. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer".

If your drive does not make a connection sound when connecting to your computer and also does not show up , please follow the next step.

Remove the hard drive from the casing if possible and install it in your computer case or another external case.If the drive works , the problem is with the casing and you can ignore the drive.

Now , if the problem is with the casing , there are still 3 possibilities.

  1. The USB cable between the drive and the computer may be damaged.
  2. The circuit board which connects your drive to the interface of the external may be blown.
  3. The power supply (if applicable) may have a blown transformer.
The latter is the easiest to diagnose , does your external light up at all when you plug in the power? If not , then this is probably your problem. On the bottom of the adapter is a label which you will be able to use to have a new adapter made at your local electronics shop and this will cost about $30 max. They will also be able to test the adapter with a clamp meter to see if this is really the problem and this should be free.

The second component you want to test is the USB cable. If you have a printer , swop out the cables and see if your printer functions normally. Most externals use the same connector so you should be able to test it in this manner. If the cable works go on to the last step. If the cable is defective , replace it with a new one which you can find for about $10 at most electronics and chain stores.

The last component to test is the circuit board. This is a bit of a grey zone as you probably won't be able to spot the blown component unless it failed really badly. With the casing already opened , locate the external's circuit board and check to see if you have any blackened components or fluids leaking from some components. If all the other components of the external worked perfectly , then this is the faulty part. It is not really economical to replace the circuit as most of the time it is out of production by the time you need to replace it and it still costs a lot even if it is available so if your drive is working perfectly when connected via sata or IDE on your computer , the best is to buy a new casing and place your old drive in the new casing.

A casing costs about $50 and you could get it at most tech shops and big chain stores like Best Buy.

I hope this solves your problem and please reply if you need more help.

Kind Regards
Andrea

Posted on Sep 29, 2010

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Hi Sandra,

From the sounds of it you powered off your laptop while the Buffalo drive was connected.

If this is the case you have most likely damaged the partition and possibly a small amount of the data on the drive.

If you don't have anything crucial on the drive you should be able to go into Disk Manager and reformat it, this will make it usable again.

If you have files on the drive you cannot afford to lose then you will need the help of a data recovery pro, but this type of failure is pretty simple for them to recover from in most cases.

Comment back telling me if the data needs recovery or not, if it does, include you Country, State and City and I will refer you to an appropriate Pro, if not let me know it's ok to format and I will provide you with the steps you require.


Hope this helps FixYa,

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Hi,

Yes the drive is compatible with XP. I have seen a slightly higher than normal # of problems with their 1TB models so this may just be a batch problem. My suggestion if there's nothing crucial on the drive is to return it an purchase a different brand.

If it's not returnable you'll have to settle for asking Buffalo for a replacement. If there's crucial data on it you will need the help of a recovery pro. In that case, comment back with your Country, State and City and I will point you to a nearby Recovery facility.


Hope this helps FixYa,

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set first device as your harddisk is bios.
When you power up the computer press F2 or "del" key to enter in bios.then go to boot option then set first boot as hdd.

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Time for physical format ???


Did you fit the drive into the Buffalo drive case? If so, take it out and put it in your computer tower/case and format it from there. Then put it back into your Buffalo case.
Go to the Buffalo sight and see if your Drivestation needs a firmware update - there may have been bugs in the one you purchased.

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