Question about Creative Labs Zen Digital Media Player
When I dock my Zen and open the Media explorer everything is grey and it says "Player Not Connected" when it is.
What can I do to fix this?
This worked for me - My Zen player had the same 'not connected problem'
From the Start menu, select Control Panel > System. From the window that appears, select the Hardware tab and then click on Device Manager. You will find a listing for your Zen Player - probably under Portable Devices. You may well see that the entry for Zen has an exclamation mark in it - delete this entry by right clicking your mouse. Reboot your PC with the Zen player still attached and you should find that the problem is cured.
Posted on Dec 24, 2008
Thanx Man. it really worked. i was going crazy bocz of the problem. i have windows vista. so i had to figure out what to do. here's what i did
1. i went to control panel
2. in that, hardware and sound
3. in that, device manager
4. after clicking on it, i right-clicked on creative zen
5. i had to uninstall creative zen.
6. then reboot the pc
7. after rebooting, the problem was solved.
Posted on May 24, 2009
When i went to my device manager in control panel, my zen was no where to be found...? =(
Posted on Jun 17, 2009
I tried to roll back to media player 10 .. it didn't worked! CREATIVE go to hell...how can they destroy a so wonderful player with a so **** software????
Posted on Nov 26, 2008
The removal of Media Player 11 tip posted by Guest worked for me! Big Ginormous Thanks for sorting this problem out!
ps I needed to repair the installation of the Zen software after I removed MP11 - hope this helps!
Posted on Jul 31, 2008
I was able to fix the problem by getting rid of windows media player 11 and rolling back to 10. You have to make sure to uninstall the WMP 11 Runtime as well. Now it works like a champ, although the transfering software provided by creative sucks dicks. I'd recommend just dragging and dropping the files with windows. Or using another program like media monkey.
Posted on Jul 27, 2008
I have the same problem with my 2gb Zen by Windows Vista and xp
Posted on Jul 18, 2008
Tips for a great answer:
Apr 11, 2010 | Creative Labs ZEN Vision:M Digital Media...
Feb 21, 2010 | Creative Labs Zen Digital Media Player
Mar 28, 2009 | Creative Labs ZEN V Plus MP3 Player
Jul 06, 2008 | Creative Labs Zen Digital Media Player
Feb 07, 2008 | Creative Labs Zen Digital Media Player
Dec 15, 2007 | Creative Labs Zen MicroPhoto MP3 Player
Mar 22, 2007 | Creative Labs ZEN Vision:M Digital Media...
Jun 08, 2014 | Creative Labs Zen Digital Media Player
1,850 people viewed this question
Usually answered in minutes!
Level 1 Expert
Level 3 Expert
Level 3 Expert
Step 2: Please assign your manual to a product: