Question about Maytag Neptune MAH5500B Front Load Washer

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Unable to unlock front loading neptune - Maytag Neptune MAH5500B Front Load Washer

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Look inside dispenser compartment all the way in very front right corner, you should see a little plastic string either green in color or orange. Pull on this release cord and the door will unlock for you.
BE careful if it is full of water!! Plan ahead ;)
Good luck.

Posted on Aug 19, 2010

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Posted on Jan 02, 2017

MNfisherman
  • 11896 Answers

SOURCE: Neptune front load washer showing code LO. Door

You can try either prying the door open and then replacig the door switch which is probably what caused the problem in the first place. Or try unplugging the machine for several hours, press and hold power button for a few seconds, wait half hour more, plug back in to see if it resets itself.

Posted on Nov 25, 2009

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I was running the washer empty before wiping it down and it gave me a FL error half way through. What am I to do?
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Tip

Manual Door Unlocking of Maytag Neptune Front Load Washers
Maytag Neptune Front-Load Washers are equipped with emergency access cord that can be used to unlock the door when the door lock mechanism fails to unlock it after a wash load is done. The emergency access cord is located under the top cover and can be accessed through the dispenser bezel. Make sure that power to the machine is disconnected prior to servicing to avoid the risk of electric shock.

Remove the four screws securing the dispenser bezel to the top cover then lift the bezel off to access the emergency access cord. Carefully pull the emergency access cord steadily then open the washer door.

The pulling of the emergency access cord overrides the wax motor and the sliding gear is pulled from right to left away from engagement with the rotating gear. It allows the rotating gear to release the wire loop of the door.

The failure of the door lock mechanism to unlock the door is due to a failed wax motor in the extended position. This requires the wax motor to be replaced. Access to the door lock mechanism for the wax motor replacement requires the removal of the front panel and lifting the top cover. Click here for the detailed front panel and top cover removal procedure.

on Apr 21, 2010 | Maytag Neptune MAH5500B Front Load Washer

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Neptune front load washer showing code LO. Door
You can try either prying the door open and then replacig the door switch which is probably what caused the problem in the first place. Or try unplugging the machine for several hours, press and hold power button for a few seconds, wait half hour more, plug back in to see if it resets itself.

Nov 25, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Have a Maytag Neptune front loader washer and the door won't unlock. Have tried unplugging and replugging. Paused and let wait etc. Have load of wet clothes inside because when we started the washer the...
look under the soap dispensor at the front edge you should see a green plastic wire that unlocks the door

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Unplug from the outlet and wait about 5-10 minutes. When you put the plug back into the outlet, the door should unlock.

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