Question about Compaq Presario V400 14" CRT Monitor

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"Out of Range" Message

I turned on my computer after being away for 6 months, and the monitor will read "Out of Range". Any help on what this means. I cannot get past this even after rebooting and checking all the wire connections.

Thanks Jeanne

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This happens when your screen resolution is set to something higher than what your monitor can display. For example, if your monitor supports resolutions of up to 1024x768 and your video card allows you to crank it up to 1600x1200, doing so will give you an error. Another reason you might get the error is if the refresh rate you selected a certain resolution is higher than what your monitor supports. The monitor can't "sync" with the video card, so it just gives you that "Out of Range" error. If you are sure you have your resolution set at a reasonable amount, make sure that your monitor is plugged in all the way. Actually, if you're like me, that might be the first thing to check. =)

If you are using Windows, hold down the F8 key while the computer is starting up and choose "Safe Mode" from the list of options that appears on the screen. This should force the display to be a low enough resolution so that it will work.

Posted on May 03, 2008

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Inout signal out of range Answer Failed: retry


It shows out of range because the PC is sending out the video signal that is higher than the monitor can display, you need to set the PC video resolution to the native resolution: 1024 x 768 @60Hz. You can reboot the PC into save mode (hitting F8 key while booting up) then set the resolution to 640 x 480 (try 1024 x 768 if it allows you to do so), reboot and reset the resoltion to 1024 x 768 @60Hz.

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If you are getting this message this means that you are connecting a device to the monitor and/or a connection that is putting out a signal that is not supported but the monitor. You may also need to look at the cable you are using. Example I have an XBOX 360 with the official VGA cable when I use it to connect to my monitor it works fine. However I have been testing cables to get a setup for my PS3 as I have not been able find an Official one from Sony. So when I connect my RBG to VGA cable to the end of my RGB XBOX cable then to my monitor I get an Out of Range message. So something with the cable is case a problem with the signal to not to be sent properly.

Note with monitors they have a safety feature that they would turn off if they got a signal they did not properly support and/or not read properly. This has always been there they just not got where they would show you a message. Plus with monitors getting bigger they have stopped supporting lower resolutions so you may see this issue more often when hooking up older devices. I my self still have a 15 and 17 inch on my work bench for toubleshooting.

Hope this helps clarify things. Feel free to reply back with what device you are having trouble with.

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"Out Of Range" means your video adapter is set to a resolution/refresh rate setting that is outside the range of supported signals.

Go into your Video Adapter's settings, look at resolution then the refresh rate (Hertz), and compare to those supported by the monitor.

When I had a similar problem, I noticed that somehow, the refresh rate was set at 59HZ which is unsupported. After changing to 60HZ (which is supported) the problem went away.

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1: Signal out of range meas the monitor can't handle the input refresh rate. lcd and Tft monitors usually supports 60 and 75Hz refresh rates.
2: The Resolution you are using to view the desktop is too high, this number is depending on the size of the lcd monitor.
a 15" lcd usually runs with: 1024x768 with 60hz
a 17" lcd usually runs with: 1280x1024 with 60hz some of them supports 75hz.
a 19" lcd usually runs with 1600x1200 or higher.

I recommend reading the user manual if you have it, or checking the information on the manufacturer's website.

3: As a solution turn on your computer and after it passes the bios screen press F8 and select VGA mode.

This will enable 640x480 (standard vga) resolution and 60Hz refresh rate, after windows boots up you can change thease nmbers , and windows automatically asks for turning to 800x600 60Hz.

If you want to change the resolution go to: Right click on your desktop, select properties , select settings tab, and adjust the resolution on the bottom of the window.

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