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Mtu failed my mtu for my xbox live is coming up failed and this has been going on for 5 months since xmas when i purchased it i must get this fixed i am getting frustrated

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  • curtdogg Aug 06, 2008

    says mtu failed how do i change on router

  • Anonymous Sep 30, 2008

    same problem, only it just started...

  • Anonymous Oct 24, 2008

    my mtu failed on my xbox after i chnged it to 1364 i dont know what to do

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What kind of router are you using to connect your xbox 360 to? usually you can define the MTU size in the router configuration.. default for xbox 360 live is 1364 ... check out your web configuration on your router to see if you can change this!

Posted on May 02, 2008

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Posted on Jan 02, 2017

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This option is available via the web interface under the WAN Settings screen.

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Two things needs to be cleared:

1) Which connection did you talking about LAN/WAN?

2) Xbox live may not be up yet, can you verify it?

Most home gateway routers can only change WAM MTU for certain connection type (PPPOE), and cannot set MTU for LAN and other WAN connection.

To change MTU for PPPOE, going to WAN connection setting, and you will see the MTU options box. But do not change it unless your ISP told you to do so.
So make sure Xbox live is online -- I am no Xbox fun so I have no idea how it works, but just guess from your message.

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The below link goes to a Microsoft Knowledge base article which addresses this issue.

http://support.microsoft.com/kb/840419

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Access the GUI of your Linksys Router and go to the MTU settings. Set it to 1500. The lower, the better

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360 mtu test keeps failing


Access the routers setup page by typing 192.168.1.1 (ip address of the router) on the address bar on IE.

then on basic setup page at the bottom part of the page you will see MTU normally its on auto,
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Hello my mtu is sayin its failed


The MTU(Maximum Transmission Unit) failure when testing the xbox's connection can be do to a few things because Xbox live requires a minimum MTU setting of 1364. Sharing a slower internet connection with other PC's in the house can cause this error, The incorrect MTU setting in your routers programming can cause this error, The lack of firmware updates to your router can cause this error, an older modem from your service provider can cause this. Old or worn network cables and jacks and or RG(coax) cables if you have cable internet could cause this. Your Router or gateway could be incompatible with Xbox live.

Try a direct connection to the Xbox without a router and reset your modem before doing it. If your able to connect then you know its the router. If not you know its the modem or cables or jacks or even your Xbox if you havent tested it elsewhere.
You can tell your ISP to mail you the newest updated modem... sometimes they will have a guy just drop one off.

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1 Answer

MTU failing for Xbox live


Hi

I am afraid Dell 2350 Wireless Router is not Xbox LIVE Certified.

Check Microsoft Knowledge Base ID: 908882 - http://support.microsoft.com/kb/908882/
And
Xbox Live Compatible logo - http://www.xbox.com/en-US/support/connecttolive/xbox360/homenetworking/equipment.htm

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I opened my xbox 360 and i did not see a switch any where. don't do it its a lie.

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MTU of 1500 is the standard TCP/IP message length. Only MS Vista allows that to be changed dynamically. If your ISP uses 1500 then you need to use it too. Your Xbox protocol may be blocked by your ISP. You may want to give them a ring...

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