Question about Tech Solution TS-4500 Shredder

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Can't get shredder to work

I was shredding one of the ever present junk mail letters that had a paper version of a credit card attached. About 1/3 way through the credit card the printer started to struggle so I did a reverse to remove the credit card. I finally got it removed but now I can't get the shredder to work again. It will not go forward or reverse or even make any noise. I tried to pick as much paper out of the gears as I could.

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  • Anonymous Mar 12, 2014

    try to shred credit card was stocked been removed still not working no light when turn on

  • Anonymous Mar 24, 2014

    how do i remove silver top where you feed paper and credit cards in? a credit card is stuck in between blades and slot opening, in removing silver plastic cover i can retrieve credit card and use shredder again. thanks

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Please ... unplug your shredder before doing this.

It sounds like you were on the right track picking paper out of the gears. The problem is that the paper can get really jammed up in there, especially when you use the reverse.

I found that I needed to use a combination of a small screwdriver with at least a 3 inch long blade to push the jammed paper through. The I use needle-nosed plyers to pull the paper through the other side.

Hope this helps. Please let me know if it does.

Blessings,
-- Wes (wcbyers)

Posted on Jan 03, 2009

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