Question about Brother IntelliFAX 2800 Laser Fax

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Can fax but can't recieve

My Brother Intellifax 2800 can fax will no problem. The machine does not receive any faxes. You can hear the beep and it will say " call pickup" and then nothing.

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  • agong May 02, 2008

    The machine was in fax mode with a single ring pattern already.

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Your machine may be in mannual mode or in answering machine mode. First confirm weather your machine is in auto/fax mode for receiveing.put the machine in to fax mode with sigle ring pattern.

Posted on May 02, 2008

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Well start checking for phone disturbances on cable, does the machine prints at all?

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Not entirely positive but it looks like you need to enable "polling" on your machine. I think it's a way to ensure they don't send out personal medical info to a wrong number by mistake. If polling is enabled, they've already determined that your machine is expecting a call from theirs.
To enable polling on your machine:
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  2. Use Up/down arrow to turn on polling
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I hope this works for you. All the best!
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If all else fails try the manual mode:(Press Receive Mode to select
FAX ONLY, FAX/TEL,TAD:ANSWER MACH. orMANUAL.)

Manual Reception
1
Pick up the handset while the phone is ringing.
2 Press Fax Start if you hear fax tones (beeps).
3 When the LCD shows RECEIVING, replace the handset.
(best used when you are expecting a fax and know that the incoming call is a fax)

If you are like most people you probably also have a phone with an answering machine or voicemail setup on your home phone. If this is the case you may want to set the reception made to
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Is your fax station behind a PBX? If so prefix numbers with the PBX prefix.

May 08, 2008 | Brother IntelliFAX 2800 Laser Fax

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I was having the same problem. I went into "receive mode" and changed it from Fax/Telephone to Fax Only and it seems to have fixed the problem.

Hope this helps you.

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2 Answers

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You might be able to lower the volume in the menu.

Feb 12, 2008 | Brother IntelliFAX 2800 Laser Fax

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