Question about Insignia DVD Player with MP3 Playback/JPEG Viewer
My insignia dvd player is not loading and saying an already played dvd is unknown. it has occered for over 2 weeks now. I have had it for only 5 months and Best Buy wont exchange it. how can it be fixed?
Try picking up the dvd player from the back, or side and resting it on it's side or front. It works for me 90% of the time when getting the no disc or unreadable message. Especially if it's like 3/4 of the way through a disc and starts stopping and skipping
Posted on Dec 02, 2008
Before seeking repair assistance, there are a couple of options that you may wish to try out at home.
First, you may want to try cleaning any affected discs if you are only encountering this problem with a select few titles. Any kind of contaminant (dirt or lint) can often cause optical devices to not recognize a media title that is inserted. I would suggest checking each disc that is affected for any signs of scratches, and try cleaning them with a soft, lint-free (typically microfiber) cloth. Remember to use gentle, outward strokes from the center of the disc towards the outer edge.
Second, you may want to try cleaning the lens of the player itself. Many retailers (including your local Best Buy™ store) often sell commercial cleaning kits that are designed to be inserted directly into the player, in place of a normal CD or DVD.
If cleaning doesn't resolve the problem, you may wish to attempt resetting the player. Many DVD players will have either a physical reset button located someplace on the exterior casing, or be capable of a "soft reset." A soft reset is typically done by pressing and holding the power button for five to ten seconds, but please keep in mind that your owner's manual would have the most detailed information on how to reset the player to the original factory settings.
Should the player continue you malfunction, remember that you can always bring your DVD player into your local Best Buy™ store for service and repairs.
Hope this helps you out.
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Posted on Jun 10, 2008
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Posted on Jan 02, 2017
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