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What very frequently happens with those machines is this. On the drum cartridge, there is a green cover in front. Behind that cover there is a series of gears, one has a flag like tab sticking out. That tab is the drum reset, what it does is makes one swipe past the drum reset switch when you install it and that resets the drum life by swiping a switch one time. That flag has fallen and did not swipe your switch, you can do one of 2 things. You can have whoever you purchased the drum from replace the cartridge, or you can pop off that green cover and manipulate that flag to an Up and to the up position and replace the cover and install the drum in the machine, once the machine runs it will swipe the switch and reset the drum count, turning off the light and allowing your machine to run. Once you take the green cover off you will easily see what I am talking about, Flag will be down, work it until you get it in the up position. That will do it.
J2 is the indication that the Drum Cartridge life has elapsed. The possibly exists that the Customer has installed a New Drum Cartridge. The Customer would be directed to change their Drum Cartridge by their User Guide. This action on the part of the Customer will cause the Drum Reset Switch to actuate for a moment when the Side Door is closed. This is with the provision that the Drum Reset Circuit is working properly. That momentary actuation of the Drum Reset Switch, being actuated by the New Drum, resets the Drum Counter. Should something be faulty with either the reset mechanism on the New Drum Cartridge, or the Drum Cartridge reset Switch circuit, the Counter will not reset. Note: A new Drum Cartridge will NOT reset the Drum Counter unless the machine is holding a J2presenton the display. The first revolution of the Drum will render the Drum Cartridge used.A Used Drum Cartridge will NOT be capable of resetting a J2. Again, one revolution of a new Drum Cartridge will render it to be a used Drum .
Have you already replaced the drum? If you have not replaced the drum that may be why you are getting smudges. If you have already replaced the drum, here is the reset procedure.
The Drum LED blinks if the drum unit is near the end of its life. Use the drum unit until you have a print quality problem, then replace the drum unit with a new one.
The Drum LED continues to blink if the drum counter was not reset when you replaced the drum. To reset the drum follow the instructions below:
Open the front cover of the printer.
Press and hold down Go button for about 4 seconds until al the LEDs light up. Once all 4 LEDs are lit, release the Go button.
Close the front cover.
CautionReset the drum counter only when you replaced the drum unit with a new one.Related Models
HL-2030, HL-2030R, HL-2040, HL-2040R, HL-2070N, HL-2070NR