Re: The magenta & blue rollers on our Epson Aculaser C900...
1. are you running out of toner magenta and blue??
2. remove magenta and blue, shake them gently HORIZONTALY to evenly distribute the toner inside (the toner container internally has a spade that feeds the toner dust to a spongy roller then to the roller u see on the outside :) )). DON'T HANDLE THE TONER CARTRIDGE VERTICALLY ---ESPECIALLY WHEN U ARE LOW ON INK---
3. on photo conductor read my article http://www.fixya.com/support/t146110-epson_aculaser_c900_photoconductor
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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When printing, as thepaper is being transported up the printer, try pressing the right door panel of the printer firmly with your hand. If the colours are much improved then the printer requires a new Transfer roller.
1. Open the Right Door.
2. Remove the Transfer Roller while opening the shaft holder (white color) levers found at the left and right shaft ends of the Transfer Roller to unlock it. Lift out the roller.
The rollers are jammed with a tiny piece of foam from a damaged pick up roller, usually because it is just worn out from multiple refills or it has been over-filled when re-filling or the wrong brand of toner can sometimes do it too. If you take the roller out of the cartridge, you should be able to dislodge it, but usually it's the beginning of the end of the cartridge, as the roller is starting to disintegrate. You need to get a replacement cartridge.
Try cleaning your ink nozzles or ink jets. It sounds like you have a plugged nozzle or two. Your printer program should have maintenance options that allow you to test for plugged nozzles and clean them.
In control panel, open the printing/fax icon, right click on your printers icon, left click properties, then on the bottom of the page the panel that opens you will see a button that says printing preferences, and that should open your print program.
I did much the same and am looking to see if there is a solution here! Tried cleaning the glass filter, which pulls out about 250mm and is located just below the transfer unit - small grey tab, behind waste collector. It helped, but still a slight white band on the print.