Question about Office Equipment & Supplies
According to Brother.:
toner cartridge may be damaged or the corona wire is dirty.
You can try the following.
Print 20 pages in a row This should sometimes help the problem .
If this does not work Follow this LINK for step by step instruction how to clean the inside of the printer completely.
If the cleaning did not work it is deffenitely your cartridge.
Please if this solved your problem rate me as FIXYA
Posted on May 02, 2008
Did you have the vertical line before replacing the drum or only since you've replaced the drum.
If it was there before, the line might be on the fuser.
If it just started then you might have a defective drum, did you use a new or refurbished drum? Is it a brother brand drum or a third party drum?
A good test to run is a half print test. That is when you print a page, a report of something, then open the printer door when you think the paper is halfway through the printer. Pull the page out and look for the vertical line, it it's there then you have a drum/toner/printhead problem. If the line is not present then the fuser is producing your defect and you should have the fuser cleaned and/or replaced. Sometime it takes a few tries to get the timing right to have the page in the right position when you open the door.
I will do some further research on your problem and get back to you in a bit.
Posted on May 02, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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