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Hdd161635/17 unable to play or download unable to access menu Picture usually says please connect to pc or it shows go gear with arrows pointing between it and a pc. Could the software somehow have been erased if so how do I get it to redownload this information

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Install and run the Philips Device Manager from the product CD.

Connect the player to the power supply and PC.

Select the Repair / Restore option and follow the on-screen prompts.

This will format the player and replace the system files.

NOTE: any tracks on the player will be deleted.

IF you need to download the software or manual, click on this link:

https://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?slg=ENG&cat=MP3_PLAYERS_CA&sct=HDD_AUDIO_JUKEBOX_SU&session=20080502120107_82.5.155.87&grp=PORTABLE_ENTERTAINMENT_GR&ctn=HDD1635/17&mid=Link_Software&hlt=Link_Software

Posted on May 02, 2008

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