Question about Polaroid FLM-3732 Television

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FLM- 3732 Hi Kvman77, Any news from the VP at Polaroid? I received an e-mail as well stating that she will send out the control box to me at no charge, she asked the serial number information for her reference. Let me know if you had any answer from her. Thank you

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Buyer74,

Yes, I did receive the control box from them. However, it was not functional either. I ended up taking my TV and both bad control boxes to a local repair shop. The one Polaroid sent me was the least expensive to repair since it only had a bad power supply. It still cost $189 to fix, but it's better than $400 for the cost of a new control box.

Polaroid has requested that I send them the bad one from my TV. I will not be sending it back to them unless they refund me for the cost of repairing the control box they sent me.

If yours works, then I bid you congratulations. If it doesn't, then have someone check the power supply 1st. You may even try switching the power supply from your old one with the new one and see if it works. Keep me posted.

Thanks

Posted on May 06, 2008

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on May 01, 2010 | Flat Panel Televisions

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on May 01, 2010 | Flat Panel Televisions

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Where can I purchase a power supply for my non functioning flm 3732 polaroid tv?


Have you checked Ebay?
http://cgi.ebay.com/MLT070AX-POLAROID-FLM-3732-POWER-SUPPLY-/120567221766?pt=LH_DefaultDomain_0

May 21, 2010 | Polaroid FLM-3732 Television

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If anyone is in need of Polaroid lcd tv parts contact me


Do you have any power supply boards left for a TDA03211C?

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Polaroid FLM-3732 Service Manual Download


Download Polaroid FLM-3732 LCD HDTV Service Manual

Models: FLM-2632 / FLM-2632M / FLM-2634B / FLM-3232 / FLM-3232M
Models: FLM-323B / FLM-3234B / FLM-3732 / FLM-3732M / FLM-373B
Models: FLM-3734B / FLX-374

e7181ce.jpg

Have you misplaced your Polaroid FLM-3732 LCD HDTV Service Manual?

Would you like a digital, searchable, pdf version of the Polaroid FLM-3732 LCD HDTV Service Manual?

Follow this link (& click FREE) to download a pdf version of the operations manual.

I hope that helps.
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on May 01, 2010 | Polaroid FLM-3732 Television

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Download Polaroid FLM-3732 LCD HDTV Manual

Models: FLM-2632 / FLM-2632M / FLM-2634B / FLM-3232 / FLM-3232M
Models: FLM-323B / FLM-3234B / FLM-3732 / FLM-3732M / FLM-373B
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b72cc1a.jpg

Have you misplaced your Polaroid FLM-3732 LCD HDTV Owners Manual?

Would you like a digital, searchable, pdf version of the Polaroid FLM-3732 LCD HDTV Users Guide?

Follow this link
(& click FREE) to download a pdf version of the operations manual.

I hope that helps.
_____________________________________________
Polaroid FLM-3732 Service Manual Download

on May 01, 2010 | Polaroid FLM-3732 Television

1 Answer

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Nov 07, 2008 | Polaroid FLM-3732 Television

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Contact with the VP


Buyer74,

I received one email response from Jean Hoxie-Wasko (Sr. VP of Customer Service), stating that she would send me a replacement Control Module. That was Monday afternoon of this week. However, I have sent two follow up emails requesting status and so forth, but have yet to hear back. I'm going to give them till End of Business tomorrow or Friday before pursuing other options.

It seemed like exceptional customer service on her part, but the fact that she has not given me any other information regarding the shipment of the replacement part has left me in the dark as to when I can expect to receive it. I could have the TV at a local repair shop right now getting fixed, but I have decided to hold off on that with the hopes that the replacement resolution will actually happen.

This could turn out to be even more of a hassle, but I will give them one or two more days to respond. Worst case, I will file a complaint with the BBB. I checked their website and Polaroid has an "unsastifactory" rating with them, so I'm not holding my breath that the issue will be resolved as easily as by emailing the Sr. VP of Customer Service, Quality & Logistics.

Good Luck, and keep me posted on your situation. Maybe we can start rounding up people to bring Polaroid into the National spotlight regarding poor quality products and customer service. If we can impact the price of their stock, then mabye we can get some resolutions.

For what it's worth, I do know that the problem is with the Control Module and if you can find the replacement part for it, that may be the best route to go. The cost will surely be around $400, but maybe you will get lucky. You may try contacting a local big screen or LCD TV repair shop and see what they would charge as well.

Thanks

Apr 30, 2008 | Polaroid FLM-3732 Television

2 Answers

CRAZY LOUD SOUND AND NO PICTURE


we have a polaroid too and same problem, we are in the first week of this problem so im sure it will get worse

Apr 30, 2008 | Polaroid FLM-3732 Television

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