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I have a Brother HL-4040CN. It says there is a rear paper jam. I opened the back, cleared the paper and reclosed. The error message won't clear. I have taken all the removable pieces, front and back out to search for bits of paper to no avail. There is no paper anywhere, I checked between the rollers very well. I suspect the sensor is stuck. Any Ideas?

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Probably when you remove the paper, some sensor was placed out of order (by the sheet pull) , or is with any malfunction. You have to check them. Are at least 3 sensors (1- presence of paper on the tray, -2 paper entrance, - 3 paper passed in the fuser).

Posted on May 02, 2008

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My printer says it is offline. I'm not sure how to get it to print...........Any suggestions????

Posted on Aug 27, 2008

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1 Answer

My Brother HL 4040cn showes a Jam MP Tray. There are no papers jambed but it will not reset.


Hi James,
Remove the paper from the MP tray.
Remove any jammed paper from in and around the MP tray.
Fan the paper stack, and then put it back in the MP tray.
When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides (1) on both sides of the tray.
Press Black (Mono) Start or Color (Colour) Start to resume printing.
Still having Problem Then follow Us For
Brother Printer Support

Feb 20, 2014 | Brother HL-4040CN Laser Printer

1 Answer

There is a paper jam...how do I unjam it


Hi dorothyhover,

Here's how you would clear paper jam from your Brother HL 1430:

1. Remove the paper cassette completely from the printer.

2.
Pull any jammed paper up and out of the printer.

3.
Open the front cover and remove the drum unit assembly.

4. Pull any jammed paper up and out of the printer.

Do not remove the drum unit assembly with additional force at this time if you cannot remove it easily. Instead, pull the edge of the jammed paper from the paper cassette.

5. Open the rear cover and pull the paper towards the back of the printer, the fuser may get dirty with toner powder and may result in toner scatter on the next printed page or pages. Print a few copies of the test page until the toner scatter on the printed pages clears.


6. Close the rear cover and install drum unit assembly, close the front cover.


Hope it helps.


Thank you for using Fixya.



Apr 28, 2011 | Brother HL 1430 Laser Printer

1 Answer

Error saying the back cover is open but it is not. We have tried reclosing and cycling power.


If you turn the printer off and then back on with a paper jam in it you will get this error message instead of a paper jam message. To clear the paper jam from the back of the printer read the instructions from here: http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000600/000096/faq000696_001.html?reg=us&c=us&lang=en&prod=mfc7420_all&Cat=11

Jan 16, 2011 | Brother MFC 7420 All-In-One Laser Printer

3 Answers

Brother HL-4040CN Fuser Cover


Click this link below;

http://www.uninetimaging.com/newsletter/Brother_HL_4040_TN_115_Reman_eng.pdf

Sep 08, 2009 | Brother HL-4040CN Laser Printer

1 Answer

HL 2040 paper jam light is blinking but there is no jam. the printer sounds like it dies out everytime it tries to print.


Often the paper jam light will stay on when the *back* paper jam door is not cleared.

Open up the back of your printer. There is a 2nd door behind this door that you can pull open. If there is a paper in this section, pull it out and it should clear your red light.

When clearing paper jams, clear the front first, and then if the red light is still on, you need to check the back hidden door for another piece of paper.

Dec 08, 2008 | Brother HL 1440 Laser Printer

1 Answer

Re-attach fuser cover on Brother HL-4040cn


I had the exact problem. Had to order a new fuser unit, as this is not a serviceable part. But I took pictures for future reference. CLICK HERE.

Service Manual I found online for free download

Sep 20, 2008 | Office Equipment & Supplies

2 Answers

Fax fixable? error msg


We call the moose method of clearing paper jams, the RCMP method, cuz they only know how to shoot to kill. You did good. Except, there is no such thing as "Bending" anything. The term is "re-form."

Dec 21, 2007 | Brother IntelliFax-2820 Laser Fax

1 Answer

Paper JAm


There are three places to clear the jam: 1. Paper tray (remove it and feel inside, clear paper. 2.Open the front (above the manual feed slot) inside is the drum - remove that and the toner cartridge, if necessary. 3. On the back - open the rear chute. You should be able to remove the paper in one of those areas. See the Brother web site for complete pictures ans instructions. http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000000/000026/faq000026_006.html?reg=us&c=us&lang=en&prod=hl2040_all&Cat=4

Aug 20, 2007 | Brother HL-2040 Laser Printer

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