Question about SanDisk Sansa e250 MP3 Player

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Sansa e250 My sansa e250 was working perfectly okay and the battery was low so i connected it to my computer and charged it completely. When I disconnected it from my computer and tried to turn it on, nothing happened. I hold the power button and nothing comes on, no blue screen, no blue dial. Can someone please help me fix it? And now when I try to connect it to my computer, it doesn't recognize the device is there through the USB.

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Take the screws out of the back, take the battery out then put it back in again. This worked for me.

Posted on May 02, 2008

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Try plugging in the USB connection again. If that doesn't work, unplug it and then press and hold the on button for ten seconds.

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My suspect is the cable. I think testing it on a friends cable or if you go in an electric shack, there you should check out the symptomes. In the case it works you should buy a new cable or check in the guarant. If i doesn't work in my guess only the guaranty will work because I guess this isn't due to external damage.

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There are two connection settings in USB: MTP and MSC. For some reason MTP is the default, but it doesn't connect properly on all computers. Select MSC and plug the player in again, the computer will recognize sansa e250 but not show the driver just yet. It is installing recognition software (just basic drivers - nothing heavy) and it doesnt tell you what its doing until its complete. WAIT FOR IT. Once it is complete you will see both the sansa e250 and the removable memory slot in your "my computer" now you're good to go.

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i have a similar issue. i was using my sansa while i was trying to go to bed on night. i fell asleep and when i awoke it wasnt on. i tried turning it on but no go. i tried to charge it but nothing is responding. plz help me too

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The battery has come disconnected from the charging contacts in the back.

Remove the 4 screws, remove the battery from the back and re-insert it.




Best of Luck.

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Sounds like the battery may have come loose. Remove the 4 screws on the back, remove and reinsert the battery. Charge the device for a few hours. Best of Luck.

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Hi. Seems like your player may be encountering some corruption. Try this and see if it would help: Switch your Sansa E250 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E250 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E250 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E250 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E250 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E250 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downl... Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred. Step 3: When the process is complete, unplug your E250 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your E250 and 90-99% of the time, it would boot up successfully. Let me know if this helped :)

Apr 21, 2007 | SanDisk Sansa e250 MP3 Player

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