Its not a problem so much, but a little advice please, i am trying to turn my phone to silent, (when at work), and just wondered how i can do this please
look forward to hearing from somebody soon
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maybe the volume setting in the phone is low.
try to open menu by sliding your finger on top of the screen from right to left
and look under "volume" if switched on maximun volume.
this sliding on the screen can be a little tricky,just try it.