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Change User Account Control Settings to lowest setting (just type those words into the box after pulling up the start menu - microsoft icon in lower left hand side).
Set it to low.
Reboot if needed.
PS - if you are running and sofware, run as Adminstrator
Shut down your firewall. Hook your modem up directly to your computer. Hit the reset button on the modem and follow the instructions on the screen. You have reactivate the modem and verizon has there own program and it should start up automatically.
Here is a tip to work normally your modem, transfer it to another PCI Slots in the Motherboard and install again with the driver freeware provided. See to it that no other programs run on the system that interrupt your modem installation and diagnose it.
Pls I want you to help solve this problem for me... I have a Novatel Modem with number Merlin U740.. I missplace the DC drive to install the software into my laptop.. so what should I do now to make use of it.
Dear!!! Error :Hardware failure in port or attached device.
Solution : 1. Check to make sure the correct modem
is selected in the dialer.
2. Make sure there are not multiple
3. Uninstall and reinstall the modem.
4. Make sure that no other programs are
using your modem. Fax software, Supervoice, etc...
5. Ctrl-Alt-Delete, if you see RNAAPP