Question about HP PSC 950 All-In-One InkJet Printer

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Fax not working

I recently moved and now have a new phone number. I assumed that all I had to do was plug everything in and the fax would work using the new number, but it doesn't. I can't send or receive faxes. I'm trying to find the instruction pages for the manual. The printer component works, so I'm sure I have it hooked up correctly.

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Http://www.fixya.com/support/p378856-hp_psc_950_all_in_one_inkjet_printer/manual-3470
heres the manual

Posted on May 02, 2008

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From your phone call the fax number. Watch the printer console. It should give a message that there is an incoming call. Also you should hear the fax noise on your phone. If none of the above happens, plug a phone into the wall jack that your fax is plugged into. Call the number from another phone, if the phone doesn't ring...you have the wrong phone number. If everything above works, you may need the fax card on the formatter replaced.

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Hello. Make sure you're plugging the printer to the correct phone jack in the wall. If you're using a splitter, bypass it. Check the settings in the printer. Make sure you assigned the correct Fax number in it and place your Fax name as well. If you're sharing your home phone line with the fax and you have an answering machine, set it to answer first and the Lexmark fax later with a minimum of 2-ring gap. If you have a voicemail, turn it off since it will a conflict with the fax or avail a distinctive ring feature from your phone company so it can work with the fax. Hope this helps.

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I did a little troubleshooting--in other words looked for the obvious--such as Menu...then kept on until I saw the number (original) out there--then, just plugged in the new one.

Thanks for answering so quickly!
Jbjhutch

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How do I get a fax number?


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There is no setting to make this work, sorry.

This is just the nature of digital phone service. Some fax machines will work, and some won't, but generally the extremely high priced units are the one that will work (of course, right?)

It all has to do with the way the fax machine "hears" the ring, or detects the dial tone.

The only other option is to use the HP as a scanner, and send the faxes through the internet using a 3rd party fax program.

I know this is a pain, but unless you want to shell out big bucks for a new fax machine, it may be the only answer.

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