Question about HP PSC 950 All-In-One InkJet Printer

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Fax not working

I recently moved and now have a new phone number. I assumed that all I had to do was plug everything in and the fax would work using the new number, but it doesn't. I can't send or receive faxes. I'm trying to find the instruction pages for the manual. The printer component works, so I'm sure I have it hooked up correctly.

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Http://www.fixya.com/support/p378856-hp_psc_950_all_in_one_inkjet_printer/manual-3470
heres the manual

Posted on May 02, 2008

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The cable plug into the "LINE" or "TELE"? Needs to be in the Line. Have you used your cell phone to call fax line number get the dial tone and typical fax line noise. Have att check line outside have some one check internal wiring. Must be a analog line not digital outlet. Move fax to different line. Worse case fax board mite be bad.

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From your phone call the fax number. Watch the printer console. It should give a message that there is an incoming call. Also you should hear the fax noise on your phone. If none of the above happens, plug a phone into the wall jack that your fax is plugged into. Call the number from another phone, if the phone doesn't ring...you have the wrong phone number. If everything above works, you may need the fax card on the formatter replaced.

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Hello. Make sure you're plugging the printer to the correct phone jack in the wall. If you're using a splitter, bypass it. Check the settings in the printer. Make sure you assigned the correct Fax number in it and place your Fax name as well. If you're sharing your home phone line with the fax and you have an answering machine, set it to answer first and the Lexmark fax later with a minimum of 2-ring gap. If you have a voicemail, turn it off since it will a conflict with the fax or avail a distinctive ring feature from your phone company so it can work with the fax. Hope this helps.

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How fax says File full and will not fax any docs. How do we fix?


First I would plug a regular phone into the phone line to make sure it has a dial tone. Assuming that works send a fax to your cell phone and see if the fax machine dials out and makes your cell ring. Assuming that works check the fax for an error code as to why it is not faxing or failing.

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I have an hp v40xi. I recently changed my home number and can't remember how to replace my old phone number with the new, in order to get my fax to work.


The FAX header information can be changed using the HP software or the front panel on the printer. Instructions can be found here on the HP website.

Changing your phone number should not affect the fax operation. Are you sure that was all that was changed?

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what do you mean number???? as in phone number?? or just the date??? its automatic already. when you plug the phone cable for the fax.

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I did a little troubleshooting--in other words looked for the obvious--such as Menu...then kept on until I saw the number (original) out there--then, just plugged in the new one.

Thanks for answering so quickly!
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There is no setting to make this work, sorry.

This is just the nature of digital phone service. Some fax machines will work, and some won't, but generally the extremely high priced units are the one that will work (of course, right?)

It all has to do with the way the fax machine "hears" the ring, or detects the dial tone.

The only other option is to use the HP as a scanner, and send the faxes through the internet using a 3rd party fax program.

I know this is a pain, but unless you want to shell out big bucks for a new fax machine, it may be the only answer.

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