HI THERE, I HAVE A SONY DIGITAL 8 CAMCORDER SUDDENLY AN ERROR HAS OCURRED , WHEN I INSERT THE VIDEO CASSETTE IT DOESN'T PLAY, FORWARD, REWIND AT ALL. ACTUALLY AS SOON AS I PUT THE VIDEO TAPE IN IT IT SHOW THE BLINKING ERROR C:21:40 CONTINUOUSLY.
PLEAS HELP ME AS I NEED TO USE MY CAMERA ASAP.
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Re: SONY DIGITAL 8 DCR TRV-740E ERROR C:21:40
This is an indication of a motor failure. There are a number of reasons for this problem. This unit should be brought in for service. There are no user servicable parts inside and working on these in not recommended without training. Expect a repair cost in the $150 range.
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Hi Jazzy, Please see the detail below for the said error codes C31:23.
to the symptom and self diagnostic system the problem is in mechanical
section (tape loading section) Therefore camera just need mechanical
adjustment and will work fine again. This problem aries when the
insertion of the cassette is improper or forced insertion. Thanks for using fixya.
I also had a similar problem. There was a message appearing "re-insert the cassette". I contacted Sony India. They advised to reset the Handycam (there is a button 'Reset' under the LCD when it is closed). After doing the Reset the message disappeared and it is working fine at the moment. I also checked up a forum for the message. A lot of people having the same problem were suggesting to whack the camcorder on the cassette side. Although i did not have to resort to it.