Question about Dell 1700 Laser Printer

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Paper jam It prints about two thirds of the test page and stops, I then have to pull the paper on out. can anyone help please

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Sounds to me like the paper jam switch is broken. Open the back door and look at the center where the paper feeds between the rollers. There should be a small plastic switch actuator sticking up, it probably got broke off.....

Posted on Jun 11, 2008

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When printing documents no matter how few or how many pages, paper gets stuck in the middle of printing.


Try using regular paper on unit as specified by Samsung. If that does not resolve the issue then the hassle lies with the paper feed mechanism. Often a good cleaning of all the rollers in the path can take care of the issue.

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There is a paper jam...how do I unjam it


Hi dorothyhover,

Here's how you would clear paper jam from your Brother HL 1430:

1. Remove the paper cassette completely from the printer.

2.
Pull any jammed paper up and out of the printer.

3.
Open the front cover and remove the drum unit assembly.

4. Pull any jammed paper up and out of the printer.

Do not remove the drum unit assembly with additional force at this time if you cannot remove it easily. Instead, pull the edge of the jammed paper from the paper cassette.

5. Open the rear cover and pull the paper towards the back of the printer, the fuser may get dirty with toner powder and may result in toner scatter on the next printed page or pages. Print a few copies of the test page until the toner scatter on the printed pages clears.


6. Close the rear cover and install drum unit assembly, close the front cover.


Hope it helps.


Thank you for using Fixya.



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1 Answer

Double printing on page


This is caused either by the fuser or the tonercartridge.

The most common cause is the tonercartridge.
You can test this by forcing a paperjam to stop the paper just after the toner but before the fuser.

To force a paper jam print you can print a page from the manual feed tray and as the last third of the page enters the printer opening the door causes it to halt.

If the double printing occurs before the toner is bonded to the paper by the fuser you should replace the tonercartridge..

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1 Answer

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You need the pick up rollers replaced. Call your service centre to replace pick rollers as these are feeding the pages crocked

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1 Answer

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Remove the toner, and try to gently pull out the paper jam.. If the page gets torn, or ripped, make sure you have all the pieces of the paper removed. Then re-start the printer. Print a test page to make sure the paper path is clear..

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1 Answer

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I had the same problem and just talked with HP technician Neeta and she showed me how to fix it. It's a bit convoluted. In essence you have to clear the print spooler. Here is what she told me.

First you have to be clear that there really ISN'T a paper jam by printing a test message this back door way.

Neeta : The USB cable should be disconnected. Neeta: To print a self-test page, press and hold the Power button. Raise and lower the printer cover four times. Release the Power button, and the self-test page prints

If the sel-test page prints, this means you truly do not have a paper jam. Next, clear the print spooler

Neeta : The USB cable should be disconnected.Neeta : Now click on start->RUN.Neeta : Then type "services.msc".Neeta : Then it will open the services window.Neeta : Now please look for the option "print spooler. Neeta : Okay, now , please right click on the option "print spooler" and click on stop then click on start, 3 times.

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try by reinstalling the drivers, if the printer gives the same error then your printer need to be serviced

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