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I cant seem to print, it says theres a communication error, iv done everything. i have the lexmark x3580 printer

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Hi rima1st,

Printers can definitely be frustrating if they aren't working right, but often times it is one of several common problems that can make them work again. Here are some tips to help you troubleshoot your printer error, since we cannot physically test your connectivity to your printer at the moment.

1: Open your Printers & Faxes panel from your control panel. First, ensure that the correct printer is installed here, and that it is currently set to be the default printer.

2: Right-click on the default printer, select Open, and ensure that there are no print jobs currently queued to print. If there are several of them, delete them all to make sure a broken or stuck print job is not holding up the rest of your printing.

3: Double-check all connections to your PC from the printer, and make sure your printer does not display any errors that are related to it's functionality, rather than the computers.

4: Last but not least, you can uninstall and re-install your printer's drivers and set it up in your Printers & Faxes. This completely removes all of your computer's working knowledge of that printer and re-educates it on how to communicate properly to your printer.

Other than that, the problem could be related to a third-party program blocking your printer (spyware or virus) or it may be that your printer or USB cable are defective. Again, many possibilities and it's extremely difficult to troubleshoot with very limited information. Perhaps you could post a more detailed description of any error messages that your computer mentions, or what steps you have taken? Hope that helps.

Posted on May 02, 2008

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You will see that your printer is "Offline."

Rt Click on the printer and select "Properties." Click on the "Ports" Tab, highlight your printer by clicking on it and then select "Configure Port." This will open a new window where you then click on "Configure." In the next window choose DHCP (Radio Button) and wait until finished.

Remember back where you first started, Rt click your printer again and choose "Use Printer online." When the process is finished close all windows and you will be printing.

This also works with many of the Dell Photo printers as they are made by Lexmark. Unfortunately you may find that if you turn your computer off it may go "offline" again and you will have to do this process all over again. Good Luck.




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