Question about Computers & Internet
Printers can definitely be frustrating if they aren't working right, but often times it is one of several common problems that can make them work again. Here are some tips to help you troubleshoot your printer error, since we cannot physically test your connectivity to your printer at the moment.
1: Open your Printers & Faxes panel from your control panel. First, ensure that the correct printer is installed here, and that it is currently set to be the default printer.
2: Right-click on the default printer, select Open, and ensure that there are no print jobs currently queued to print. If there are several of them, delete them all to make sure a broken or stuck print job is not holding up the rest of your printing.
3: Double-check all connections to your PC from the printer, and make sure your printer does not display any errors that are related to it's functionality, rather than the computers.
4: Last but not least, you can uninstall and re-install your printer's drivers and set it up in your Printers & Faxes. This completely removes all of your computer's working knowledge of that printer and re-educates it on how to communicate properly to your printer.
Other than that, the problem could be related to a third-party program blocking your printer (spyware or virus) or it may be that your printer or USB cable are defective. Again, many possibilities and it's extremely difficult to troubleshoot with very limited information. Perhaps you could post a more detailed description of any error messages that your computer mentions, or what steps you have taken? Hope that helps.
Posted on May 02, 2008
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Posted on Jan 02, 2017
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