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Blu-ray disc not reading - Video Game Consoles & Games

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  • zanspepiotoe May 22, 2008

    When we put a disc in our PSP, we get a message that reads "disc could not be read". We have tried several different games. We're not sure what direction to go next. Any suggestions?

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Check out Sony's guide to troubleshooting PS3 disc problems:
http://www.us.playstation.com/Support/PS3/Troubleshooting/s_ps3_hs_dt.html

Brad

Posted on May 02, 2008

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1 Answer

My ps3 wont read the disc


First you should try getting a blu ray disc cleaner. This will clean the lens and let you know if it is dirt is on the lens causing the disc not to read. If this does not work they you will need the blu ray lens replaced.

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Dosn't always read disc's, games dvd's. and now has stopped reading compeatly


Hello,

The problem is that the lens/laser is weak and need to be replaced. Since it was reading disc and now it cannot read any disc anymore, that confirms the problem. To replace the laser/lens of the playstation 3. Please follow the steps below:
  1. Safely turn off the playstatiion 3,
  2. Disconnect it from the power outlet,
  3. Leave the unit to dissipate its high current in about 6 hours before starting to work on it,
  4. Open the top cover of the PS3.
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  6. Carefully pull up the Blu-ray drive and unclip the data cable ribbon from PS3 drive.
  7. Remove the two silver screws on top right and bottom right,
  8. Unscrew the 3 black screws to the left as well,
  9. Remove the top metal shielding of the Blu-ray drive, exposing the guts.
  10. Remove the top frame now that we are inside to reveal the laser (unscrew the screws)
  11. Once that is done you should be staring at the Blu-ray laser.
  12. Remove the Blu-ray lens screws,
  13. There are more screws to remove,
  14. There you go after removing all those screws the laser should easily come out, simply repeat the process for another working Blu-ray drive and extract its Blu-ray lens or just simply buy a replacement part (part #kem-400aaa) and insert it in the Blu-ray drive and start screwing it back on.
Hope this helped You. Thank You for using FixYa!!!

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Ive been told the motherboard has gone on the ps3. The only problem with the machine is that it wont accept discs anymore. It shows the loading up sign then nothing more happens.


Hi there, this is not a motherboard issue, this is a blu ray lens issue. When they become faulty they refuse to read discs hence the loading sign and nothing happening. It is attempting to read the disc but cannot. You can purchase blu ray drives for around £60 off of ebay or you could buy a faulty PS3 that the blu ray drive is good on and use that, usually they sell for around £50.

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On my ps3 80gb system, the disc never spins up. I don't have a problem replacing the part myself, but I don't know what part to order. can you help. Thanks! Mike


Hi there, the PS3 blu ray is a bit of a complex device. Basically the way it work is before the disc is even spun the laser reads and detects what kind of media is inserted into the PS3. As you are saying the disc is not spinning there are 2 possible causes for this.
1. The blu ray lens has gone and is unable to read blu ray discs, hence the disc does not spin as none is detected.
2. The actual motor that spins the disc has gone. This is a much more unlikely reason, the blu ray lens is a common problem on the PS3.

As a shot in the dark you could try a laser lens cleaner but make sure it is suitable for blu ray. If this does not work you are going to have to purchase a new blu ray drive. You can get them for around £70 on ebay but you need to make sure you get the right one. Check your PS3 model number and google it to find which drive you have.

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The disc may be quote, "Corrugated", hence the laser is having a hard time following mis ~ aligned structural pattern. Try to use a CD ~ Lens Cleaner. :)

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A disc read error means you will need a new Blu-ray drive. A blu-ray drive can fail to read Blu-ray but play DVD or CD OK. (Or any combination) A new blu-ray drive requires calibration. Contact Sony for the service center you can send it to. www.sony.com

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you can new discs of blu-ray than no play your game leans problem

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You need a new laser. I have repaired several of these (about 20) with the same problem, wont read discs. The laser can be purchased for $50 online, try ebay.

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Seems to me that your BluRay drive died.. time to call SONY and schedule a repair.

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