I bought acer laptop 20 days back, 3 days back while charging smoke came and i took to the dealer.they told its working fine nothing happened, may be because of summer that happened they explained.but when iam charging its not taking
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Re: laptop not getting charged
Take it back to someone else. SMOKE is bad. Electronics tend not to work when you let the smoke out of them. Even tho the operating system may say its charging or that it is running off of mains power it may not be getting current to the battery to charge properly because the some has been let out of the components in the battery.
If you have troubles returning it simply tell the manager on duty that this is a Lithium Ion battery that may now be DANGEROUS to you and your loved ones. And is considered a letheal device according to the TSA that looks for Batteries that have been compromised.
Do not expect much from ACER, sorry, used to work in tech support here and ACER has not been known for quick helps. but complain to the manager where you got it and he may take it back in order to avoid a lawsuit from an EXPLODING battery.
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You have reached the end life of the battery pack. The battery must have some minimum charge to have computer function even with the AC power pack connected. So I suggest you replace the battery pack as a solution. Any local Radio Shack store can test this battery I am told free of charge.
When you first bought the laptop did you fully charge the battery for at least 20-24 hours before use? To ensure the lifespan of your laptop battery is long you will need to follow these easy steps:
1) Charge the battery at least 20 hours before use.
2) Completely drain battery power before you charge it again.
3) Try not to have the laptop battery plugged in if you re going to use AC directly from the wall socket.
You may need to purchase a new battery as this one's lifespan seems to have been reduced as it can only hold 52% charge. When you purchase another follow the above steps.
1.Try to understand,without waranty not able to service your laptop without charge.
2.I thing you are not statisfing with acer service
3.In this scenario you go to consumer court with strong proof.(that means how many days of your laptop stay in service center only like that)
If the Acer is brand new then it is under warranty. Take it back to where you bought the Acer and get it fixed under warranty. if you attempt to fix it yourself you will most likely void your warranty.
Most laptops need 24 hours when their battery is first charged - but this is not normal it should last longer than that on batteries- i reccomend charging it for 24hrs minimum with it off then get back to me if that didnt fix the problem
Hi there. Sounds like a generic problem Acer are having at the moment, take the machine back, swap it for a different make laptop or demand your money back if its less than 28 days ago you purchased it.
Since is shows it as charging then your power cable should be working. So it looks like a battery issue but batteries just don't die unless a cell inside dies then they will stop working. Try taking the battery off and making sure that the connections are clean then put it back in. If that doesn't work give the battery a good full charge then bring the battery and laptop back to where you bought it and get them to test the battery to see if a cell died.
the only repair centres are in uk that give you the turn your laptop arround in the time you need
if you type in laptop repair centres in search browser and you get all repair centres listed.
I've hunted for 20-30 mins on repairs to laptops in USA but not much available on your laptop model.
good luck on finding a service centre for your laptop
your battery is dying so just send for a new one or take the el cheapo way out and stuff it in your freezer for an hour of so in a plastic bag then put it in the sun for about another hour. worked for my presario 2100