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MY hp pavilion zv6000 laptop SCREEN IS NOT TURNING ON!

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There does appear to be a batch of these pc's that have this problem & must be returned to HP for repair.. Having said that, there are a number of tests you can do to decide if you can find a solution yourself..

Is there any 'post' beeps? That means does the pc produce any sound when you first turn it on? It shud give a series of beeps, you need to count them to find out what they are telling you. If you hear no sounds, that is probably bad.

You might try connecting an external monitor. Are you aware that there is an external monitor port on your pc? If you can borrow a spare monitor & connect it to the port, you will hopefully see the operating system come up.. There is a switch combination on the motherboard to switch to the externally connected monitor.. See the url below for details..

You might try to reset the pc's BIOS. That will involve some hardware work. There is a battery in your pc, you have to disconnect for a few minutes, to reset BIOS.

The instruction manual also shows a number of ways to get the pc out of hibernate, Eg push the lid switch (that turns off your screen to save battery) If you get the external monitor to work, look for the config. in MS Windows to turn off hibernation.

I know it looks complicated, but if you need more specific instructions, just ask. Let me know how it works out. Rgds.

see:
http://h10032.www1.hp.com/ctg/Manual/c00364919.pdf

Posted on May 02, 2008

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