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MY hp pavilion zv6000 laptop SCREEN IS NOT TURNING ON!

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There does appear to be a batch of these pc's that have this problem & must be returned to HP for repair.. Having said that, there are a number of tests you can do to decide if you can find a solution yourself..

Is there any 'post' beeps? That means does the pc produce any sound when you first turn it on? It shud give a series of beeps, you need to count them to find out what they are telling you. If you hear no sounds, that is probably bad.

You might try connecting an external monitor. Are you aware that there is an external monitor port on your pc? If you can borrow a spare monitor & connect it to the port, you will hopefully see the operating system come up.. There is a switch combination on the motherboard to switch to the externally connected monitor.. See the url below for details..

You might try to reset the pc's BIOS. That will involve some hardware work. There is a battery in your pc, you have to disconnect for a few minutes, to reset BIOS.

The instruction manual also shows a number of ways to get the pc out of hibernate, Eg push the lid switch (that turns off your screen to save battery) If you get the external monitor to work, look for the config. in MS Windows to turn off hibernation.

I know it looks complicated, but if you need more specific instructions, just ask. Let me know how it works out. Rgds.

see:
http://h10032.www1.hp.com/ctg/Manual/c00364919.pdf

Posted on May 02, 2008

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My computer is saying that the system is not fully installed and all I want to do is to resite it to its factory settings


Which operating system ?????.....
The HP Recovery Partition that comes pre-installed on most new HPs is like built-in insurance if your system becomes unstable or fails.
If the problem is severe enough, you may not be able to start the HP Desktop Recovery Manager from Windows but you can start it manually by following the steps below.

Disconnect all peripheral devices and power on the computer.
Press the F11 key after the computer first powers on to start the HP Recovery Manager.

Follow the on-screen instructions to back up recoverable files on the hard drive to an external drive or media.
Continue following the instructions to recover the hard drive to its original factory condition.
Click "Finish" when the recovery is complete.
Reconnect devices and reboot the computer.
Reinstall software and update Windows and HP to current settings.


Performing an HP System Recovery (Windows Vista)

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Accessing the recovery partition on your HP Pavilion laptop allows you to restore your computer to speed it up, eliminate a virus or repair your Windows operating system.
The Recovery Manager program makes it possible to restore your laptop to its settings as of a previous date or restore your computer to its original factory settings, which will erase all of your installed programs and personal data.
Using the recovery partition allows you to bypass the hassle of keeping track of recovery discs, which could be damaged in storage, rendering them useless when you need them.

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Click the "Start" icon or "Start" button in the lower left corner of your Windows home screen.
Click "All Programs" and then "Recovery Manager."
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using the hp recovery manager in windows 7

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