Question about HP Photosmart C6180 All-In-One InkJet Printer

1 Answer

Print cartridges i keep getting a message that says my printer cartridge needs replaced and will let me print if i say i will print only with black. after that, it will not let me print...it says cartridge must be replaced. I have replaced the cartridges, but still get the message. HELP

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  • SCARLETM May 31, 2008

    I REPLACED MAGENTA & YELLOW & IT STILL WON'T PRINT. IT KEEPS ALL PRINTING IN QUEUE

  • Anonymous Jun 18, 2008

    i keep getting a message that says my printer cartridge needs replaced and will let me print if i say i will print only with black. after that, it will not let me print...it says cartridge must be replaced. I have replaced the cartridges, but still get the message. HELP

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  • 79 Answers

Hi,

reset the printer .

Steps>>

1
Take out the cartridges from the unit .
2
Make sure the unit is connected to the wall jack directly without any surge protector.
3
Unplug the power cord from the back of the unit ( without turning off the unit ) .
4
Now press the # and 6 key together , while holding these keys down plug in the power cord back into the unit .
5
Do not release the keys after a few seconds u will find te hp logo or bars moving across the screen .wait while the unit turns off.
6
after one minute turn on the prnter . it will go into alligment phase > let it finish .
7
after its done > try to make a copy .

Note >

in case it does not work try the same steps but take out the cartridges from the unit and insert them when prompted.


Thanks.

Posted on May 28, 2008

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