Question about Microsoft ZUNE JS8BRPBDLUG MP3 Player

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Zune I NEED HELP MY ZUNE IS CONNECTED TO MY PC ITS JUS IT WONT SHOW THAT IT IS ON THE COMPUTER AND IT STILL CHARGES IT JUST WONT COME UP

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Make sure the hold/lock is not engaged

Make sure the OS is compatible

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.



Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on Jul 06, 2008

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Zune won't respond to any key presses.


I would first allow the Zune to completely charge (the battery symbol should be full and green[i believe--it's been a while since I first got mine]).

I would then unplug the device and restart the computer. Once your computer has completely rebooted connect the device to the computer and see if it detects the device. It should work. Also you might try another USB port.

Jun 07, 2009 | Microsoft Zune JS8-00001 Digital Media...

3 Answers

Pc will not detect zune...


You may have to reset the zune device to factory default settings and reload...

Try this....
Reset Zune: Press and hold the back button while pressing up on the control pad.
Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.

Also, make sure that the hold button on top of your zune is turned to the off position.

Hope this helps!

Jun 01, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

2 Answers

How do i install the device to this computer? my mp3 player is Zune its 4gb its comes with everything but not a disc to show me how to work it? im lost with this product? help me asap..


use this link to download Zune software from Microsoft .http://www.zune.net/en-US/software/default.htm turn on the player and connect the player to your computer using the usb cable, once connected windows will recognize the player and install drivers.
double click on my computer on your desktop and you should find the Zune drive.

Feb 21, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

HELP!!!!!


Does it require drivers ??

If it was working before then try the following
Click start, right click my computer and click properties
Choose device manager,
Right click on the list and choose scan for hardware changes ,, it should show up..

If it was not working before
The device should have come with a driver cd..
Install the necessary drivers off the cd ( the compuer should do it once the cd is inserted the auto run app will start and select install drivers)
If you dont have the cd log on the manufactures web sit and you should find the drivers for you particular model there along with the other applications you will need.

Jul 09, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

Zune wont show connection


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
Wizard.

Jul 06, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My Zune 80GB MP3 DIGITAL PLAYER


try to restart it or whatever try clicking The arrow button then up on the keypad. make sure you downloaded the software. and updated.

May 17, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Zune Auto Reboot


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

May 01, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My zune wont work on my computer


Have you tried using another cable? the cable may be fried...

or a different computer to see if it just doesn't like your computer.

Feb 22, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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