Hello 1clevergirl - Make sure you have cleaned the unit's coils and behind the toe grille at the bottom/front o f the refrigerator. If you are not hearing the compressor running and it is not cooling contact a service professional immediately. The compressor is constantly meant to go on and off frequently to keep unit at a constant temperature. In this case the refrigerator could possibly have a coolant leak or an issue with the internal sealed system including the evaporator fan.
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