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I think my ps3 lens is broken because when i put any disc in (ps2/ps3/dvd/cd/bluray) the icon for the disc doesn't come up it just the loading circle at the top of the screen

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  • isueu9 May 10, 2008

    Well, I  contacted Sony and it turns out the problem is related to my new GTA4. It seems that this is happening to a lot of other PS3 users as well. Thanks for trying though. 

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  • 156 Answers

I'm sorry to say but sounds like it is a bad Blu-Ray drive. When that goes out and its not playing anything you gotta contact Sony for a replacement.

Posted on May 02, 2008

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1 Answer

My playstation 3 does not recognize the PS3 disc's anymore but does still read the PS2 disc's. Is the Bluray going out? Can i buy just that part to fix it?


Hi,

The answer to your question is a definite Yes.


This is a very common problem with the PS3 and is most often caused by a problem with the laser on the Bluray drive which is malfunctioning and can no longer 'see' or read the game disk properly.

The PS3 uses a dual laser system. This consists of either a dual refractor type lens or two entirely seperate lenses depending on which pickup is fitted to your particular system. One laser is for reading ordinary DVD disks and PS2 disks and the other for Bluray and PS3 games.


The symptoms you describe are quite typical of a failure of the Bluray laser whilst the other laser is still functioning to read DVDs and PS2 discs.

For more information on how to resolve the problem please have a look at this FixYa Tip on the subject.

Many thanks for using FixYa

Dec 31, 2010 | Sony Playstation 3 (PS3) Console

4 Answers

Ps3 will not recognize ps3 discs but does ps2 discs


my friend too faced same kind of problem............
with his ps3.............it recognize ps3 but not ps2................
if you are also facing exactly same problem
then dont worry
Go to this site and fix your problem .....................bydownloading repair guide
Click Here to Get guide

Aug 17, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

I have one of the older model playstation 3 consoles, it plays ps2 games as well. lately it's been having a hard time reading the ps3 discs. sometimes I have to take the disc out and put back in about ten...


The PS3 disk and the Bluray disk require more intensity from the laser or, depending which model you own, has a seperate lens to read them all together. PS2 games are equivilant to DVDs and then you have CDs at the bottom. Check out "how to clean my Bluray lens" on google. Might even check youtube. All you need is alcohol and q-tips. Don't press down too hard when cleaning and don't worry, the alcohol dries very quickly. Clean it with alchol then cleans again with dry q-tip. very easy.

NOTE: when removing the Bluray drive from the board, the ribbon clips "flip up" and DO NOT "pull out" like most PCs (computers) do....if you are familiar.

Apr 26, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

My ps3 wont load ps3 games


Hi,

This problem is common with the PS3 and typical of a failure of the bluray drive. It can sometimes be resolved by cleaning the laser pickup lens but often the lens itself needs to be replaced.

For a full breakdown on the issues involved please view this FixYa Tip.

Thanks for using FixYa.

Jan 29, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Dvd or games wont load on my ps3 under game on the menu the disc and say fifa 10 is not showing when disc is put in


Hi,

This is a very common problem with the PS3 and is caused by a problem with the laser on the Bluray drive which is malfunctioning and can no longer read the game disk properly.

The PS3 uses a dual laser system. This consists of either a dual refractor type lens or two entirely seperate lenses depending on which pickup is fitted to your particular system. One laser is for reading ordinary DVD disks and PS2 disks and the other for Bluray and PS3 games.

The symptoms you describe are extremely typical of a failure of one or both of these lasers.

For more information on how to resolve the problem please have a look at this FixYa Tip on the subject.

Many thanks for using FixYa.

Jan 04, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

My PS3 will not read any disc i put in it, it will show the loading bubble but will not do anything. please help


Hi,

This is a very common problem with the PS3 and is caused by a problem with the laser on the Bluray drive which is malfunctioning and can no longer read the game disk properly.

The PS3 uses a dual laser system. This consists of either a dual refractor type lens or two entirely seperate lenses depending on which pickup is fitted to your particular system. One laser is for reading ordinary DVD disks and PS2 disks and the other for Bluray and PS3 games.

The symptoms you describe are typical of a failure of one or both of these lasers.

For more information on how to resolve the problem please view this FixYa Tip on the subject.

Many thanks for using FixYa.

Dec 20, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 stopped loading discs


Cleaning the laser on the PS3 rarely, if ever helps.

It needs a new laser because the old one is "burnt out". It's a really common problem with them.

You could replace the laser or the entire Bluray drive.

I buy my parts at http://parts.consolerepairguy.com - the laser are about $75 each and Bluray drives are about $95.

I run a repair business and that place has best prices aside from Hong Kong which I don't trust.

Sep 29, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3


Hi,

This is a very common problem with the PS3 and is caused by a problem with the laser on the Bluray drive which is malfunctioning and can no longer read the game disk properly.

The PS3 uses a dual laser system. This consists of either a dual refractor type lens or two entirely seperate lenses depending on which pickup is fitted to your particular system. One laser is for reading ordinary DVD disks and PS2 disks and the other for Bluray and PS3 games.

The symptoms you describe are typical of a failure of one of these lasers i.e the bluray laser has failed.

For more information on how to resolve the problem please have a look at this FixYa Tip on the subject.

Many thanks for using FixYa.

May 03, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 not recognizing any disc


See if a DVD works. For me, I know my Bluray is ruined because I can watch DVDs and play PS2 games fine but anything Bluray does not work. If a DVD does not work, you have more of a problem, if DVD does work you need a new BlueRay which Sony should take care of for you. If you don't have receipt, etc. like me you can buy a new Bluray (KES-400AAA) on Ebay and use this guide to install it http://edpsystemssupport.com/index.php?option=com_content&task=view&id=29&Itemid=45.
Hope that helps.
-Steve

Apr 28, 2008 | Sony Playstation 3 (PS3) Console

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