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Safe will not open after key has unlocked safe and combination has been punched in

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I did this once to a sentry safe I could not get open it was a cheap one with the plastic face on the safe. But I took a big screwdriver and peeled the plastic face off. It was a really cheap safe I think it was like 39.99 at Staples. Not saying you should... Just saying I have... it had my passport in it.

Posted on May 02, 2008

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Sentry S 3110. Combination lock with 3 numbers. How do I open it?


First insert the key into the lock, if there is a keyhole, and turn it until the plunger pops out. (You must have the key to unlock the safe for the keyed version of the safe.) Remove the key.
Set the dial to zero. Turn the dial to the right (clock-wise) three times (pass zero three times) then stop at the first digit in the combination. Turn the dial to the left twice and stop at the second digit given in the combination. Turn the dial to the right again and stop as soon as you reach the third digit. The safe should open.

Sentry has the manual available for the S3110 safe on the product page: http://www.sentrysafe.com/Products/36/S3110_FIRE-SAFE_Home_Safe . The direct link to the manual is http://www.sentrysafe.com/pdfs/OwnersManuals/514472.pdf . The directions for opening the safe are on page 2.

If you do not have the key and your safe has a keyhole, you probably need to contact Sentry or a locksmith.

I hope this helps.

Cindy Wells

Aug 30, 2015 | Safes

1 Answer

What does it mean if the red and green light flash together???


Do you have a key ??? try your combination and A or B
Open with key insert new batteries and reset combination.

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Spray the key hole with graphite. Should loosen up whatever is stuck.

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Contact brinks they may have a master code to unlock your safe...or try a good lock smith,they may have access to the code.

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contact sentry safes customer support or your local locksmith
if in Fort Lauderdale area try

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1 Answer

Have had a CSW 3813 Sentry Safe for several years. Have had no problems until lately. Key #2090 opens the lock, we punch in combination that we have always used, then punch enter. The response is, the...


Sounds like you need a new battery replacement.

To replace the battery pack, unscrew the screw below the electronic lock case, turn the lock case to the right then remove it.

You can have the online manual from the link below, just make sure you have installed the adobe acrobat reader on your computer to view this file cause its pdf format.
http://www.sentrysafe.com/pdfs/OwnersManuals/503662.pdf

Additional info can be found from this electronic safe sentry manual
http://www.sentrysafe.com/pdfs/OwnersManuals/505748.pdf


If the problem leads to acquiring the right combination for your safe.... call the attention of Sentry Safe Shop

You must call (800) 828-1438 for combination retrievals.
or send a notarized letter stating you are the owner of the safe, personal information, model and serial number of your safe and must indicate the method on how you will receive the combination.

See further details from this link
http://www.sentrysafeshop.com/Lost-Combination-Sentry-Safe-Combination-p/lost%20combination.htm

Please post back for any clarifications and let me know so I can help you further.

Apr 05, 2011 | Sentry Fireproof Safe

1 Answer

Can't open combo/key sentry safe.


You need to contact Sentry, they will send you an emergency unlock code.

Number in US is 1-800-828-1438.

See also:

Lost combination or keys

Replacement Keys and Combinations

Sentry Safes Key: 2 Replacement keys for sentry fire safe

Apr 18, 2009 | Sentry Fireproof Safe

2 Answers

Sentry safe


u can request a lost combo from the sentrysafe.com u gotta get a it noteiatized and send it in to them the details are listed on the webpage i hope this helps u

Aug 25, 2007 | Sentry Fireproof Safe

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