Question about Vtech 5.8GHz Cordless Phone with Digital Answering System

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Vtech not working

I have two lines 3 vonage connections. For one connection product is uniden 1869 which is working fine, other two connections have vtech devices. These are not working. Lights are there. Voice is cracking very badly , i can not hear anything, sometimes handset goes to searching mode

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  • Kalmekolan Dec 02, 2008

    Hi,

    We have problem with VTech is that if we do any outgoing or incoming they are not able to hear our voice. but we can hear their voice.

  • Anonymous Mar 21, 2014

    just hooked up vetch phone and modem after move display on phone says connecting

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Have you tried putting in freshly charged batteries and registering the handsets to the base station?

Posted on Jul 05, 2008

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Phones stopped working. They only read


first step is to unplug all power and phone connections from the wall for all Vtech phones and bases.

Second,plug each set and base in the wall for power one at a time.

Go back to the basics and pair the handset with the base of the unit.

Do this for all sets one at a time.

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I'm not familar with the Vtech but I would suspect that all 4 units work off of the answering machine base. It sounds like it is seeing a dial tone.
Take a working phones like the wall phone, if it is easily removed, and use a known good connecting cable between the good wall phone and the jack that the Vtech is plugged into.
If that works, take the connecting cable loose and replace it with the Vtech connecting cable. If that works check the jack on the Vtech for crossed wire. If non found, connect it to the jack the wall phone was plugged into. If this doesn't provide satisfaction, let me know exactly what you did and what happened and we will go from there.

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If you have a regular phone, then connect it directly to the Vonage phone router. Be sure and connect to the correct port on the router (mine has 2 ports, and I use both, but a single line subscriber would only hook to Line 1).
See if you get a dial tone with the standard phone hooked up (we are testing that the Vonage is good.first, then we'll deal with the Uniden phone.). If not, what do the light's indicate on the Vonage router? Have you subscribed to Vonage? Do you have a cable between your router and the Vonage router?

Reply back back what you find and I can help you more.

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My in-laws have vonage telephone service with comcast internet, before they just had at&t with no problems. Now when they are having a telephone conversation the connection seems to cut in and out and...


With choppy audio and one-way audio, either party on the call hears the audio breaking up, or no audio at all. Dropped audio is when a call is in session and both parties are unable to hear each other.
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  • If you wish not to disable your firewall, then you can port forward the Vonage traffic to the adapter. Click here to learn about port forwarding.

Wireless Routers and Cordless phones — If you have a wireless router and a cordless phone:
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Home wiring — If you are using home wiring:
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If you have made it through this checklist and you are still experiencing an audio problem, our first class customer service is available to assist you. Please have handy your account ID, phone number, name of your internet service provider (ISP), and model numbers for your Vonage device and any other devices in your network.

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