Question about Tec RadiantWave Grill

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Sputtering grill Tec Infra-red grill is making a sputtering noise when cooking, thought the propane was low so put in a new tank, sounded ok, went inside, came back out sputtering again. ANy thoughts?

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I have a TEC Pattio II. I have owned the grill for almost 10 years and TEC grills have a ten year warranty on many of the parts including the burners. The burners on my grill have a ceramic inserts. The pop and loud whooshing noises indicate the ceramic insert or the seal on the burner is "cracked". I have replaced both of the inserts and burners on my grill once about 5 years ago under warranty. I have one burner now that will not stay burning and I contacted TEC today regarding the problem, and I will replace the ceramic insert only under warranty. .

The newest TEC grills like yours have the TEC Radiant Glass Infra-red Cooking System with stainless steel burners with glass surfaces. I assumed this burner system had eliminated the problem of the burners going out with a loud boom or sputtering.

YOUR ONLY OPTION IS TO CONTACT THE CUSTOMER SERVICE GROUP AT TEC. THE TELEPHONE NUMBER IS 1-800-331-0097. TEC IS LOCATED IN COLUMBIA SC. TEC HAS A USEFUL WEBSITE.

Posted on Jun 24, 2008

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Bought this grill in june/july. first tank worked perfect. tank went out while cooking. changed to new tank and lit her up. low flame and went out. looked at tank and found the valve and hose covered...


turn off gas at tank remove hose let it deforst , open all burners on bbq run out gas in line , turn off burners, reconnect tank turn on slow , check hose for leaks with washing up liqued and water mix make bubbles with this mix and brush over joints this will prove if you have a gas leak (hence the frosting ) if this is good no leak then you should be able to light burners , if this leaks then it could be a new hose.

Sep 24, 2011 | Weber Spirit SP-310 Propane Grill

1 Answer

Grill does not get hot. I have a fresh bottle of propane. Hose is not kinked. Grill is maybe 6 - 10 years old.


hi,
When a new or newly filled propane tank is attached to your gas grill, the OPD is usually at its maximum limit position above a tank filled to capacity. Propane may come through the valve too strongly due to the additional pressure of being full and the OPD displacement. The propane tank goes into check and limits gas flow when too much pressure hits the valve. Some grill manufacturers provide instructions for this in the users manuals but most people do not read the manual. Many grillers believe replacement parts are needed and burners, ignitors and regulators get replaced without reason. Depending on how efficient the grill is operating, some grills attached to a tank in check will not ignite and others will light but cannot reach cooking temperatures because the tank has limited the amount of propane released. Sometimes the food will be unable to exceed 200 degrees in temperature because the propane tank is in check.


Gas grill replacement parts are available and are sometimes necessary, low or no gas flow indicates a different typr of repair. Most grillers accept instructions and the problem is corrected in minutes -- but believe it or not I have had a few insist on purchasing replacement parts.
How do I fix grill?
To reset the check valve and get back to cooking on your gas barbecue grill, first
turn everything off. Turn off the grill, the rotisserie, the side burner and the LP gas cylinder tank. Once everything is turned off disconnect the propane tank from the gas grill regulator by unscrewing it or pulling the quick-release on older or retro-fitted propane cylinders. Now turn the grill on. I know, it is dis-connected from the gas tank but we want to ensure that the pressure in the gas lines or any gas in the burners is released. Leave all grill burners in the on position for 3 - 5 minutes before turning them off. Make sure. Most gas grill valves must be pushed in to turn them and if turning is attempted without pushing the knob, they will not turn to the "on" position. With the grill, et al turned off reconnect the propane tank and slowly turn the hand wheel to the open position.
Slowly. The trick here is to turn the hand wheel slowly. Propane in a new or very full tank will be under more pressure, especially with the OPD floating in position. The extra pressure will come through the tank valve stronger. Turn the gas tank slowly allowing small increments of propane to enter the grill.


Once this is complete, you should be able to turn the grill on high and ignite your gas grill burner. Your cooking heat should be back to normal and cooking times decreased. If the problem persists, try this process again to make sure you followed every step. The check valve exists to save your life if there is a leak in any of the gas fittings. Constant check valve issues could imply a gas leak and a visit from your local gas grill service technician may be necessary.
To find a leak, turn the grill valves to the off position and the gas tank valve to the full on position. This should pressurize the gas line. Spray soapy water on all the fittings and look for bubbles just like checking for the leak in a flat tire.
Do not attempt to correct a gas leak on your own. While a check valve error when your gas grill will not get hot or will not ignite is a user education error and an issue corrected by learning about your propane tank, a gas leak should be corrected by a licensed gas service technician. When you are grilling, turn the propane tank on first and then turn on your grill. When you are done cooking, turn the gas tank off first and then turn off the grill valves. The process releases the pressure in the gas grill hose and manifold which allows the gas tank to release pressure by filling these lines. Read the safety features of your gas grill, clean it when necessary and replace used and failing parts. Aside from that be safe, eat well and have fun.

thanks.

Jun 15, 2010 | Weber Genesis Silver B Grill

1 Answer

Weber Spirit one month old...went out, changed tank, won't light


The regulator that comes with Weber grills shuts the gas flow off if it detects the slightest leak. Disconnect the tank an reconnect. Check connections with soapy water for any leaks. Another problem, though uncommon for a new grill is a defective regulator. You have a 1 year warrenty on your grill so contact Weber if you continue to have problems.

Apr 26, 2010 | Weber Spirit? E-310 Propane Grill

1 Answer

Gas not getting to stove to ingnite


It sounds like you may be "vapor locking" the grill...after you are done cooking on the grill, how do you shut it off? Do you close the tank valve first then close the burner valves or do you turn off the burner valves then shut the gas off at the tank? If you turn the burners off before turning the gas off, you are creating a "vapor-lock" where air gets trapped in the line and you get the sputtering you are talking about.

Try this first, turn the gas on, then light the grill...once it is lit, turn off the gas and wait for the flame to fully extinguish then turn the burners off. Now try to light it again...if it is still sputtering, repeat the procedure above to purge the air out of the line.

If that procedure does not fix your issue after three tries, go get a new line and regulator and install then do that same procedure again. This should fix your issue once and for all.

If you experience any trouble with this, let me know here. Good Luck!

Oct 30, 2009 | Weber Genesis E-310 Gas Grill

1 Answer

Burner Knobs are extremely hot to the touch


sound like your burners are clog, if you have ceramic burners, call TEC and see how old your grill is they might be under warranty, the poping noise is from not enough air get it fix before you use it again

Jul 26, 2009 | Tec Sterling II Grill

1 Answer

My weber gas grill will not heat up past 300F


Hi John,

I just experienced the same exact problem ! I just bought a brand new Weber E-310 a 3 burner grill.
After I seasoned it up with cooking oil,I turned all the burners to high, opened the tank and clicked electrnic button several times , the grill was on then I went inside, I came out about an half-hour later and it was saying around 275 degrees..
I looked into my manual and there is a gas limit control valve that shuts down gas flow, when it thinks there is too much gas flow.

Sloution;
Turn the propane gas knob to off
Turn the gas grill knobs to Off.
Click the igniter several times to clear out any gas.
Then unscrew the regulator from the tank,( I then blew into the tank hole and regulator),
Screw back on the regulator to the propane tank.
I then clicked igniter again couple of times.
Now open your propane tank.
Then turn on front burner while clicking igniter, this will lite 1st burner.
Then turn 2nd burner on low then to high.
And if you have 3rd burner or more, turn low then to high!

John I did this and my grill went to 600 plus in a few minutes!!

The problem was turning the gas grill knobs on first then opening the tank then lighting...
You have to open propane tank with knobs off, THEN AS SOON AS YOU TURN ON 1ST KNOB, YOU MUST IGNITE ...


Mar 21, 2009 | Thermos Stainless Steel Gas Grill

1 Answer

Expensive TEC Grill Problem with Blowout After Ignition


HI nabber8391,
I have a TEC Pattio II. I have owned the grill for almost 10 years and TEC grills have a ten year warranty on many of the parts including the burners. The burners on my grill have a ceramic inserts. The pop and loud whooshing noises indicate the ceramic insert or the seal on the burner is "cracked". I have replaced both of the inserts and burners on my grill once about 5 years ago under warranty. I have one burner now that will not stay burning and I contacted TEC today regarding the problem, and I will replace the ceramic insert only under warranty. .

The newest TEC grills like yours have the TEC Radiant Glass Infra-red Cooking System with stainless steel burners with glass surfaces. I assumed this burner system had eliminated the problem of the burners going out with a loud boom.

YOUR ONLY OPTION IS TO CONTACT THE CUSTOMER SERVICE GROUP AT TEC. THE TELEPHONE NUMBER IS 1-800-331-0097. TEC IS LOCATED IN COLUMBIA SC. TEC HAS A USEFUL WEBSITE.

By the way, I paid $1400 for my TEC grill in 1999, but I believe the new TEC grills are better. I know I would not buy any other brand. One other thought, it is imperative that cleaning instructions are followed.

Jun 23, 2008 | Tec RadiantWave Grill

3 Answers

Tec grill problem


Hello,

If mositure gets into the ceramic burners, then yes it is time for new ones. Was your grill also converted over to accept the new gas? Or another thing it could be that spiders are clogging the burner orifice.. If you contact a local dealer on Tec gas grills or someone that can service gas grills. Might be able to help you.

Fireplacegirl

Apr 23, 2008 | Tec RadiantWave Grill

2 Answers

TEC grill


I have a TEC Pattio II. I have owned the grill for almost 10 years and TEC grills have a ten year warranty on many of the parts including the burners. The burners on my grill have a ceramic inserts. The pop and loud whooshing noises indicate the ceramic insert or the seal on the burner is "cracked". I have replaced both of the inserts and burners on my grill once about 5 years ago under warranty. I have one burner now that will not stay burning and I contacted TEC today regarding the problem, and I will replace the ceramic insert only under warranty. .

The newest TEC grills like yours have the TEC Radiant Glass Infra-red Cooking System with stainless steel burners with glass surfaces. Confirm with TEC customer service that your grill has has this burner system and not the ceramic one. I assumed this burner system had eliminated the problem of the burners going out with a loud boom.

YOUR ONLY OPTION IS TO CONTACT THE CUSTOMER SERVICE GROUP AT TEC. THE TELEPHONE NUMBER IS 1-800-331-0097. TEC IS LOCATED IN COLUMBIA SC. TEC HAS A USEFUL WEBSITE. I WOULD NOT LET TEC OFF THE HOOK IF YOUR GRILL IS LESS THAN TEN YEARS OLD.

I noticed the skills of the customer service reps are lacking. You may need to talk with the manager. I love my grill and would not have any other brand or type. It is imperative to follow the cleaning instructions in you user manual.

May 14, 2007 | Tec RadiantWave Grill

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TEC grill went BOOM and caught our house on fire. On Sunday, Sept 27, our TEC grill failed. We didn't know about the breaking screws. It had apparently flared up quite a few times, but we thought that it was just the meat catching when we opened the top up. On Sunday we were cooking a pork loin at about 33% gas levels across all burners. This should've taken about 30 minutes but we checked it after ten and found the loin was completely burnt on the outside and raw in the middle. We've been having bad luck with BBQ and couldn't figure out why. So we were going to put some steaks on but before that we looked and noticed the temp gauge on the lid was showing over 800 degrees!!! It was off the charts! My friend also noticed some flames leaking out the lid on the right side of the grill. He quickly turned all the knobs off and BOOM! Something blew and propane started venting freely from the tank. It shot a column of fire about 4 feet wide that engulfed the grill and rose to about 10 feet hitting the bottom of our back porch. It blew nearby floodlights and our porch started to burn. Extinguishers couldn't put it out. I screamed for him to call 911 and get the fire department. I told him to run inside in case the propane tank exploded. The flames were intense! I ran to a hose to try to put out the fire and was finally able to get it under control. What was left was a twisted, mangled grill and a LOT of fire damage to our home. I'm talking with an attorney today after she sees the damage. Luckily, no one was hurt or killed. Just a LOT of singed hair. I'm very angry that TEC isn't correcting this problem that's been plaguing homeowners for two years and the information that people have had did not bring some kind of recall at Lowe's. Needless to say, I can't repair the grill nor would I want to. I now need to rebuild one side of my back porch and re-run electrical and cable connections to melted flood lights. Yes, they actually melted in the heat. It appears to be the same issue I've read about in the 9 pages of this forum. Thank you so much for having this thread running. I hope that this helps others out there.

Sep 29, 2009 | Tec RadiantWave Grill

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