Will not print black.

May 01, 2008

- Hi,

Sounds like maybe the chips on the cartridges aren't making proper contact. Have you tried removing the black cartridge and reinserting?

How long did it take you to replace all the color cartridges? If it sat uncapped for very long, the black may simply be clogged. Often a few drops of Windex with Ammonia D (not the lemony stuff!) on the purge/park pad will do it.

With the lid up turn it on, and as soon as the heads are unparked pull the plug. Very gently, slide the print head out of the way. With an eyedropper, put a few drops of Windex with Ammonia D on the park pad, enough to make it obviously damp but not overflowing. If it is all gummed up, you'll need to clean it. In that case look here for more detailed instructions:
http://www.polyphoto.com/tutorials/PrintHeadCleaning/

May 01, 2008

- Open HP Director , then click Settings , move your mouse cursor over Print Settings , and then click Printer Toolbox .


go to device service, then clean print cartridges

In the dialog box that opens, click Clean . The cleaning utility runs, and the printer prints a page with an illustration.

• If the print quality looks better, but not satisfactory, follow the on-screen instructions to perform another cleaning.
• If the print quality is acceptable, click Done .