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Will not print black. - Printers & Copiers

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Hi,

Can you please give the make and the model no. so that i can help you fix it.

Posted on May 01, 2008

  • Priya darshan May 01, 2008

    Hi,

    Sounds like maybe the chips on the cartridges aren't making proper
    contact. Have you tried removing the black cartridge and reinserting?

    How
    long did it take you to replace all the color cartridges? If it sat
    uncapped for very long, the black may simply be clogged. Often a few
    drops of Windex with Ammonia D (not the lemony stuff!) on the
    purge/park pad will do it.

    With the lid up turn it on, and as
    soon as the heads are unparked pull the plug. Very gently, slide the
    print head out of the way. With an eyedropper, put a few drops of
    Windex with Ammonia D on the park pad, enough to make it obviously damp
    but not overflowing. If it is all gummed up, you'll need to clean it.
    In that case look here for more detailed instructions:
    http://www.polyphoto.com/tutorials/Print...

×

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What is the printer model? did you just replaced the cartridge? Pls take it out and reinstall it.

Posted on May 01, 2008

  • Edgar Allan Pagayona
    Edgar Allan Pagayona May 01, 2008

    Open
    HP Director
    , then click
    Settings
    , move your mouse cursor over
    Print Settings
    , and then click
    Printer Toolbox
    .


    go to device service, then clean print cartridges

    In the dialog box that opens, click
    Clean
    . The cleaning utility runs, and the printer prints a page with an illustration.



    • If the print quality looks better, but not satisfactory, follow the on-screen instructions to perform another cleaning.



    • If the print quality is acceptable, click
      Done
      .


×

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