Iron was working fine and iron shutdown-no lights, no heat. model gl190 11

Read the operator's instructions. They are available of the Russell Hobbs site or by contacting Russell Hobbs UK on-line through the "Contact" link. In most cases, steam irons tend to clog with hard water deposits and need to be de-scaled from time to time. If that doesn't help you, buy a new iron. Rowenta's seem to perform best.

Have you try with lower heat setting?
It seems like it might be thermostat or thermal fuse that is not working properly.

This is typical of a iron, it is cheaper to replace than to repair. The heating element is broken.

Hi,

Here is a tip that I wrote about Electric Irons and why they do not heat....

Electric Ironnot Heating Up or not Working Right heatman101
'..'

<div class="solution-text"><span id="ctl00_ctl00_MainColumn_CenterColumn_ThreadSolutions1_Repeater1_ctl00_lblSolution"><span><span>Hi,<br /><br />Here is a tip that will help you to troubleshoot your iron and figure out what is wrong with it.<br /><br />Electric Iron not Heating Up or not Working Right <br /><a href="http://www.fixya.com/support/r5300202-electric_iron_not_heating_up_or_not" target="_blank">http://www.fixya.com/support/r5300202-electric_iron_not_heating_up_or_not</a><br /><br />heatman101 </span></span><br /></span></div><!-- /solution text --><!-- helpful bar -->

Hi,

Here is a tip that will help you to troubleshoot your iron and figure out what is wrong with it.

Electric Iron not Heating Up or not Working Right
http://www.fixya.com/support/r5300202-electric_iron_not_heating_up_or_not

heatman101

Hi,

Here is a tip that will help you to troubleshoot your iron and figure out what is wrong with it.

Electric Iron not Heating Up or not Working Right
http://www.fixya.com/support/r5300202-electric_iron_not_heating_up_or_not

heatman101

Hi there,

POSSIBLE CAUSES:

1. Blown fuse 
2. Broken thermostat
3. Broken power cords
4. Broken heating elements

first of all check FUSE.
good luck...

inside the iron is a thermal switch that has failed to make contact. Dissassemble the iron and you will see a small white ceramic pin sticking up out of the heating chamber and on tip there is a small contact. Above it is another contact that makes the heating element work. Easiest way to fix is to put a small bead of glue on the housing to force the contacts together.

Hi,

Here is a tip that will help you to troubleshoot your iron and figure out what is wrong with it.

Electric Iron not Heating Up or not Working Right
http://www.fixya.com/support/r5300202-electric_iron_not_heating_up_or_not

heatman101