Question about Bose (321GS) System

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BOSE 321 MY BOSE 321 WAS WORKING FINE AND THEN IT SHOWS !FORMAT UNSUPPORTED AND NOTHING HAPPENS I put a disc in and the system shows Format Unsuported. I've tried 3 discs with the same result

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Visit this link and downlod manual BOSE

click owners guide and check DVD lock look for lock unrated discs on page 62

Posted on May 01, 2008

  • Edgar Allan Pagayona
    Edgar Allan Pagayona May 01, 2008

    2673 is the password to unlock dvd access

    try this as well


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HI,

Go for a rest first by unplging it for 30min and then plug it back see if this helps or call tech support to oder an update disk.

Goodluck,
Please don't forget to rate the solution

Posted on May 01, 2008

  • Priya darshan May 01, 2008


    Try cleaning the CD or DVD, as follows:



    • Use a soft, dry, lint-free cloth to remove stains or fingerprints from the disc surface


    • Wipe in straight movements from the center of the disc to the outside

    • Do not use any chemical cleaning products. They can damage the disc

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Posted on Jan 02, 2017

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Related Questions:

4 Answers

Unsupported format


I have the same problem. When I put in a dvd it tries to read it and then comes back unupported format. What does this mean and why won't it read the dvd?

May 05, 2010 | Bose 3 2 1 GSX System

1 Answer

I put in a dvd and i get format not supported?bose 321 gsx system


-If this happens on all DVDs, then this may need to be repaired (Bose will repair this for free if this is the case- they can test it too) -If this happens on some or most DVDs, you can try a firmware update. Call Bose at 800-367-4008 and tell them about this. Request the most recent software/firmware update disc.
If you haven't already, just try resetting this first. (unplug the power cord from the acoustimass module for about 30+ seconds and try again)
If this happens primarily on rentals or home-made dvds, an update will most likely fix the problem.

Jul 15, 2009 | Bose 3 2 1 GSX System

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The Bose 321 II system I bought last December in Michigan City, Indiana, is still quirky. Sometimes it plays fine, and other times it says that the format is "unsupported." This happens with both MP3 discs...


You may have dust or dirt on your laser read head. Try cleaning the unit with an approved cd cleaner. If this does not correct the problem I would take it in for repair before you warranty expires.

Good Luck

Jul 09, 2009 | Bose 3·2·1 II System

2 Answers

Bose lifestyle 48 says format unsupported for audio cds


Everytime I want to play an audio cd, it says format unsupported. This is happening very often. And I have also cleaned the cds,but still there is no difference. What is the solution?

Apr 08, 2009 | Bose Lifestyle 48 System

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Format unsupported


Format unsupported simply means the unit can not read the disc. The problem is either the disc or the player.

Contact Bose technical support if you are sure the discs are good. 800-367-4008

Jul 31, 2008 | Bose 3 2 1 GSX System

1 Answer

BOSE 321


Have u tryed other disc ? if so your Bose system my have read a corrupted disc u may want to change out your IDE cable and if that doesn't work then corrupted files has made its way to one of your main broads.

Apr 20, 2008 | Bose (321GS) System

1 Answer

Format unsupported


So funny mine just started doing the same exact thing. I put a DVD in and it says format unsupported. Then I turn it off take the disc out and try it again. Seems to always work the second time around

Feb 09, 2008 | Bose 321GS Series II System

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