Question about Insignia Pilot MP3 Player
Hi again Kateyann6,
If the reset isn't working then the unit may have a hardware defect that would require the unit be serviced. You can take the unit in to any Best Buy store to get the MP3 player serviced. If the unit is still under warranty you will need the receipt as proof of purchase to get service on the unit. If the unit is outside of the warranty period then the product can be sent out for repair at your cost.
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Posted on May 05, 2008
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