Question about Canon PIXMA MP830 All-In-One InkJet Printer

1 Answer

In use/memory light

This happens every time; after I let the ink run low (and sometimes out of ink) my memory light goes on. After I change the cartriges with Canon cartriges the light will not turn off and and it keeps printing out the same report with a the screen display "FAX output error, check the page size and press(ok). Ido, and the same page repeats every time I press ok. I cannot find anywhere in the manual about how to correct this situation.
Any help out there?

Posted by on

  • Anonymous Feb 27, 2009

    The in Use/memory light problems seems to go in tandem with a FAX Error Output message. This results in a FAX report being printed frequently. You can't stop it. You follow the directions and it simply repeats and repeats. It is very annoying and it uses up paper. The CANON fix didn't work. This is beginning to tick me off.

  • Anonymous Feb 28, 2009

    Memory card in use light is on. I tried everything to resetting it and it wont fuckin work. This is a very expensive printer and nobody knows how to fix it. Whats the point of having an nice printer and you have all of these features when you cant even printer a simple document.



1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

You can delete docs held in memory by going to Menu, View docs in memory, scroll down to delete. This makes the light turn off. My fax stopped taking faxes while I was away because this memory held too many docs and my ink was low. Very inconvenient.

Posted on Mar 06, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Eng.oil light comes on and off at low idle, goes out when rpm increased.

Have to ask, have you checked oil level?
Could be old oil....has the oil been changed regularly?
If level ok then check oil pressure switch or oil pump for fault!

Aug 08, 2015 | 2002 Harley Davidson FXD Dyna Super Glide

1 Answer

Will only print yellow, black and photo black-- red cartridge shows ink in window and I just refilled blue-- cartridge was only out of printer a few hours. I've cleaned the print head a number of...

There are a few things here that will do this. One is the cartridge is a smart cartridge and unless you reset the chip it either won't print or shows low. If you filled it before then this shouldn't be it. If you have refilled the cart more than a few times they sometimes just stop. This is either the ink has jelled inside or the little feeder sponge is dried out. If you changed ink brands sometimes the ink reacts with the old stuff and jells.The other is the jet or any feeder tubes are plugged with dried ink. Usually happens if you haven't printed for a while. You can try running the cleaning cycle and it will take quite a few of these sometimes before it starts working.

There are a few more tricks for cleaning such as using white vinegar to dissolve dried ink but that's a bit of the messy side sometimes. Usually we have just had to buy a replacement cartridge after spending the time on this. We eventually just got rig of our ink jets and got some of the cheaper color laser printers. Wish we had done that sooner.

Sep 01, 2011 | HP Photosmart D7560 InkJet Printer

1 Answer

Service engine soon light comes on but it goes off after a two or three run cycles this has happen a few times already to the point that I can almost guess when it will turn back off should I change the...

I wouldn't change anything until I found out why the light is on. Your computer will store a code in its memory so if it does go off it is still stored in the memory. You can take it to most of your local auto parts store and tell them you want them to check a code for an engine light on and they should run a scan for free. when they run the code, the code they get will at least lead you in the right direction as to what the problem your computer is picking up even if it's a problem that is not happening (according to the computer) all the time it's still store in the memory. I hope this helps and good luck

Jun 04, 2011 | 1999 Ford Escort

1 Answer

Why does it say change cartage and cyan?

You're out of Cyan (blue) ink, or at least the machine thinks you are. You need an LC51C cartridge. Open the door to the right of the paper cassette to access it.
The machine checks the cartridge by shining a light through the clear rib in the edge that goes in first. Hold the cartridge level and look though the rib. if there's no ink in it, tip the edge down and watch ink flow in. The machine will refuse to print when you are low on ink, because if you run out completely, air will get into the tubes, then the print nozzles might dry out and clog.
If the cartridge is still full so it shows when held level, try this:

Unplug the machine's power.
Pull out all four inks and set them aside. Set them on a plate or something that won't stain if it gets ink on it.
Plug the power back in.
The machine will complain that there is no ink. I think it will tell you to replace a certain color first, probably black. Follow the display's instructions, replacing each color in order.
Close the ink cover.

Sometimes the optical sensors get out of whack and don't detect ink even when the cartridge is full. The procedure above gives the machine a chance to readjust those sensors, and you're ready to print again.

If a cartridge is low on ink, this won't help. You need to buy ink.

There have been some reports of the sensors getting knocked loose and unable to "see' the ink, no matter what you do. If so, it's due for some serious disassembly, but I haven't seen that happen.

Feb 16, 2011 | Brother MFC 240C All-In-One InkJet Printer

2 Answers

The orange light is lit up on the printer. What does this mean?

There is a problem with the printer. Press resume button again and see if the light orange light goes off. If not then switch off the computer wait for sometime and start again. If it still persists read the error code.

Jan 18, 2011 | HP DeskJet 940c InkJet Printer

1 Answer

On my Canon MX310, the display says "Waiting for Report". Fax Memory is clear, but the In Use/Memory light stays on.

Try this step ... found it on Canon's website

Solution: Set [AUTO PRINT RX] to ON (MX300 / MX310)

AUTO PRINT RX When [AUTO PRINT RX] is set to [OFF], incoming received faxes will be temporarily stored to memory and transaction reports (TX, RX and Activity) remain in memory. The default setting is [ON], which means incoming received faxes and transaction reports will automatically print. The fax machine will not automatically print a received fax and will store it in memory in the following conditions.
  • Ink is low or has run out
  • The paper size and type is not set correctly
  • Paper has run out
  • The Output Tray is closed
To set AUTO PRINT to ON, please follow these steps.
  1. Press the <FAX> button to enter the Fax menu.

  2. Press the <Menu> button. [FAX SETTINGS] is displayed

  3. Press the left or right arrow button to select [RX SETTINGS] , then press <OK> two times.

  4. Press the left arrow to select [ON], then press <OK>.

    Note: When AUTO PRINT RX is set ON, a sub-menu will appear to PRINT WHEN NO INK.

  5. At sub-menu PRINT WHEN NO INK, decide if you'd like the machine to continue to print incoming received faxes if ink is low.

    CAUTION: When this option is set ON, the fax machine will not monitor the ink level of the ink cartridges. If ink is low or out, received faxes will print with streaks or blank. Furthermore, once the fax is printed, it will be deleted from memory.
    1. To print received faxes when ink is low or out, press the left or right arrow to select [ON] and then press <OK>.
    2. To store received faxes in memory when ink is low or out, press the left or right arrow to select [OFF] and then press <OK>.

  6. Press the <Stop/Reset> repeatedly to return to Fax standby mode.

Nov 17, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Oil pressure sometime goes too low causeing the oil light to come

Of course you realize that the pressure fluctuates according to your acceleration right? If it's going lower than it normally did than there can be a compression problem with the engine or possibly the oil pump is putting out a low output.

Mar 12, 2009 | 1993 Jaguar XJ6

1 Answer

Document in ADF error when faxing

  1. This problem is caused by refilling your ink cartridge but there is a solution
  2. When the ink is low or the computer thinks the ink is low the sheet feeder will not work
  3. You will notice that the in use/memory light is on
  4. The memory has a report it needs to print but does not want to print it without ink
  5. To print the report anyway do the following:
  6. Press the <FAX> button to enter the Fax menu.
  7. Press the <Menu> button. [FAX SETTINGS] is displayed
  8. Press the left or right arrow button to select [RX SETTINGS] , then press <OK> two times.
  9. Press the left arrow to select [ON], then press <OK>.
    Note: When AUTO PRINT RX is set ON, a sub-menu will appear to PRINT WHEN NO INK. Select Yes. make sure there is paper in the printer.

  10. At sub-menu PRINT WHEN NO INK, decide if you'd like the machine to continue to print incoming received faxes if ink is low.

Aug 25, 2008 | Canon PIXMA MP530 All-In-One InkJet...

8 Answers

Problem with fax Memory

This could be very simple. Check to be EXTRA sure that your USB line is NOT plugged into the fax line. (There's a little phone icon). That's what happened to me....boy am i dumb!

Oct 02, 2007 | Canon PIXMA MP530 All-In-One InkJet...

Not finding what you are looking for?
Canon PIXMA MP830 All-In-One InkJet Printer Logo

910 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

2039 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides