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Cannot reinstal virus scan which I am paying aol £2.49 per month for so they advised me to call you. Please help.

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If you are running Windows XP or Vista, you need to be sure you are logged on with full administrator rights. If you are not, the system will not allow any software installs.

Daniel (rydf)

Posted on May 01, 2008

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What is happening with AOL? I have been having lots of pop ups, slow computer and AOL telling me they are having problems? My computer very slow?


Is you computer slow when using software offline? If so, it is either AOL or your internet. Don't judge the speed strictly by going to AOL. Go to Speakeasy Speed Test and test your internet speed. If that shows your internet is running at the speed you are paying for, it si AOL having trouble. You don't say which browser you are using, but most browsers have an option to block pop-ups. Make sure it is on.
Run a virus scan on your PC to see if it is infected. Also defrag your hard drive to speed it up some.

Nov 01, 2014 | PC Desktops

1 Answer

My neighbors computer says it has 512 speed is there a way for it to go faster she has high speed internet


Assuming you are speaking about download speed, you should remember that you pay for "up to" so-many-mbits per second. I pay for 15mbps, but I assure you that I have never once seen speeds anywhere near that. Also, your speed is all dependent on where you're downloading from. For instance I get a great connection from microsoft, but a rather poor connection from other places. If she is using a wireless connection, have her use a LAN cable if at all possible. Also, have her scan for viruses with programs like avast, spybot, and malwarebytes because if she has viruses they could be slowing her connection speed down a lot if they're making internet connections on their own.

Dec 10, 2010 | PC Desktops

1 Answer

A list of ways to speed up my computer


1. Add more RAM.
2. Defragment the disk-drive.
3. Buy a faster-spinning disk-drive (7200 RPM versus 5400 RPM).
4. Run a "full" virus-scan.
5. Close unnecessary programs (BitTorrent, MSN Messenger)
when you're not using them.
6. Pay your Internet Service Provider more per month, to get a higher-speed service.
7. Buy a "high-end" video-card -- a slower video-card makes the computer seem slower.

Sep 24, 2010 | PC Desktops

2 Answers

I have a compaq presario 5000PC Desktop.I am using Windows XP. My antivirus is kaspersky and it is valid for another 9 months. But now the antivirus icon in the bar is not visible and my computer is...


open it from the all programs ..or from the program files..and in the settings or preferences check the case for show in tray ..or minimize in tray ...

Jan 19, 2010 | Compaq Presario 5000 PC Desktop

1 Answer

Aol wont start (wont load to even get to sign on screen)


could be a virus or spyware try running a scan could be a registry problem try running a registry cleaning program if both those dont work you could always reinstall aol just some options you can try

Apr 17, 2009 | PC Desktops

1 Answer

I am running xp sp3 on my pc and have recently been infected with a virus.In trying to remove this virus I did a virus scan and found a couple of trojens.The free software used to scan computer could not...


if your os is not a bootleg you can get a disk of your os from any computer store/shop for a samll fee and use the key on the back of your computer to reinstal your os and that will fix it

Dec 20, 2008 | PC Desktops

1 Answer

I recently recieved a flyer in the mail offering a package similar to mine for $104.99/month. I'm paying 203.47/month. Please explain the difference. My FIOS internet guide mentions a connection with...


I have fios by itself for $42 monthly and I have the aol unlimited with can be used with fios for $9+ monthly...$104 should give you internet+cable+phone...however if you will be keeping aol then thats a seperate subscription!

Sep 15, 2008 | PC Desktops

1 Answer

AOL e-Mail error reads: An error occured while loading a file. AOL will attempt to restore the file. My New, Old, Send shows only Icons with no text or seder information. Can not download, send reply...


1) Reinstall the AOL software, available here

2) If that doesn't help, you need to check your hard drive for errors:

Close any open programs.
Open My Computer, right click on your hard drive (probably C:)
Click Properties. Choose Tools, then Error Check, Check now. Select both checkboxes and press Start.

The computer may prompt you to reboot, let it do that.

This should resolve the issue.

Jul 15, 2008 | PC Desktops

5 Answers

Windows explorer


This could be due to a spyware/virus. Have you tried running a virus scan? As you can still get online try an online virus scan: http://www.pandasecurity.com/homeusers/solutions/activescan/ click SCAN PC NOW

Sep 02, 2007 | Acer Aspire E380 ASE380-UD500A PC Desktop

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