Question about Office Equipment & Supplies
Defective Control Panel. In early 2006 a defect was found with some of the Phaser Control Panels. This has been corrected in manufacturing and new versions of the control panel placed into inventory. Solution: Fixed! Did not fix. Try the Engine Only test print on the rear of the machine. If the print is successful, the display is defective and needs to be replaced. Using the Centerware IS (CWIS) and using the Support Tab will connect you to Knowledgebase for any procedures on how to change this control panel. Contact Product Support, 800-835-6100 for any other questions regarding this issue.
Posted on May 01, 2008
If your Xerox Phaser 6300, 6350 or 6360 has a blank display, garbled characters, inverted or upside down display you most likely need to replace the control panel. it is very easy to do and takes about a minute. Here's a video to show you how
Posted on Feb 03, 2011
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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