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My disc shattered inside the drive and im having trouble getting all the pieces out so was wondering how do i take the disc tray out for a better look?

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  • daceybaby May 01, 2008

    hmmm i have shaken as mush as i could out but i think there are a couple more pieces remaining, what i wanted was the whole disc tray out as i could already open it without going in that small hole but thankyou anyways x

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Most optical drives have a small hole on the front usually below the tray. Find a long paper clip, extend it out, gently insert into the hole and push, you should feel resistance. Just keep pushing, this should eject the tray a small distance enough for you to grab and gently pull out to the end of the track. I would remove the drive from the PC, and with the tray open, gently shake the remaining peices out, try to put them together, then gently blast the inside out with compressed air.

Daniel (rydf)

Posted on May 01, 2008

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Disc inserted improperly now stuck


Carolyn:

Take a butter knife (not a steak knife) and push the diskette into the drive the rest of the way, and then eject it.

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I have an acer aspire x1200-b1601a with a cd/dvd drive that will not open without putting the tip of a knife along the edge and prying it open. the "magic" pinhole is behind the case's cover and cann



CD-ROM, DVD, or other disc tray not opening Locking device or software installed First, verify no locking software installed that prevents the tray from opening. If you are unsure, reboot the computer and as it is booting up, eject the tray. If the tray can eject as it is booting, but stops working after loading your operating system, something is being loaded that is preventing the drive tray from opening. Programs used to burn CDs are a common culprit.
Bad eject button If you are running Microsoft Windows, open My computer, right-click the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective, and it is recommended that the drive be replaced.
No power to computer or disc drive If you have recently installed a new optical drive or you have moved the computer, the power cable to the CD-ROM may have become loose or disconnected. Reseat the power cable to make sure this is not the problem.
CD stuck within drive If you suspect that a CD may be stuck within the drive, the tray needs to be ejected manually. Look for the small manual eject hole that ( not the head phone jack) located on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.
cdrom.jpg
If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become damaged or dislodged. But usually, a stuck CD is blocking the way.

Caution: If you are able to open the CD-ROM drive using a paper clip, we do not recommend continuing to do so. This is meant to be used as a temporary solution; the drive should be replaced.

What to do if CD or DVD stuck in drive? Note: This document is for disc drives with a disc in the drive that prevents the tray from opening. See our CD-ROM, DVD, or other disc tray not opening document, if the tray is not opening at all or doesn't seem to be getting power.
If the CD or DVD is not set into the disc tray correctly, it could be sticking up above the surface of the tray, causing it to get stuck with then tray tries to open. In this case, it may be possible gently shake the computer and move the CD or DVD into the correct place in the tray, allowing the drive to open. However, use caution when doing this, as you do not want to shake the computer too much, or you could damage other components.
If this is a desktop computer, you can prevent damage to the computer by opening the computer and removing the disc drive in order to shake or rotate the drive. When the drive is out of the computer, you can manually release the tray by inserting a paperclip into the manual eject hole.

cdrom.jpg
In the case of a laptop computer or a slot load disc drive, since the CD or DVD does not sit in a tray, it cannot be shaken in order to adjust the disc. If the disc is visible you may be able to move the disc a bit by hand, enough to allow the drive to eject the disc. Again, be careful in doing so, as you could damage the disc or drive in the process.
If you're still unable to get the disc out of the drive after following the above steps, it may be a damaged drive and should be replaced. If the disc in the drive is an important disc and you believe the drive is bad, the drive can be disassembled in order to remove the disc. In the case of a laptop or computer with a slot load disc drive, the computer needs to be serviced in order for the drive the be replaced and the disc to be removed.

reference: http://www.computerhope.com/issues/ch001487.htm

What to do if CD or DVD stuck in drive

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1 Answer

MY id58 GATEWAY DVD PLAYER, i cant insert a disc because blocked by the mechanism eventhough there is no disc inside.


There is a small hole on the front of the drive. Use a paperclip or a safety pin in the hole to push open the disc try enough to pull it open the rest of the way with your hand. Insert the disc, press the button on the drive to close the bay. If the tray doesn't close gently push the tray back in. If no lights blink on the front of the drive, the drive may be unplugged or has gone bad.

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Cd dvd drive won't open. cd was shattered inside.


Look for a small pinhole just under the tray door. This is the manual release for the dvd tray.

Just insert a long needle like object into the hole about 2 or 3 inches and push.

This should pop out the tray.
You should then be able to remove the shattered pieces of disk. If the drive tray does not function normally after removing the disk pieces you may have to remove the drive entiirely from the case in order to shake out the smaller bits. If the problem persists after that, you may have to remove the metal case from the drive itself and clean it out or it may just be time for a new drive.

Good luck and please comment back if this was helpful and with how you make out.

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if you look close infront of the cd-dvd playerdoor there is a little hole if you stick a paper clip in there it will eject it.

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Have emachine T5212. Won't recognize when a disc has been loaded


If this happens for every disc inserted (make sure that it's not just a scratched or dirty disc.), the laser lens probably needs to be cleaned. Since this is a desktop computer, you can't get to the lens very easily. Open the tray and use a can of compressed air to blow out the inside of the drive. If this fails, you can buy a lens cleaner disc and try that. (Some manufacturers don't recommend this, but I've never experienced any issues with it. Just be sure that the disc is made for cleaning CD/DVD drives.) The final option is to remove the drive from the PC case, remove the cover, and GENTLY clean the lens with a q-tip and alcohol. If all else fails, optical drives are extremely inexpensive, and very easy to replace.
**Note:Removing the case from the drive will void any applicable warranty.

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So I was trying to burn a CD and was not able. Once I was able to open the drive the CD was shattered in the drive tray. Any ideas on how this could have happened?


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