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Just purchased vax swift 1500,appears to be blowing dust back out from bottom of filter. is there a problem.

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A very nice model.

Yes I think there is a minor problem here.

As this is one of the bagless vacuums, everything goes first into the dust container, then the dusty air is progressively filtered on the way out.
If the leak is from around the Hepa filter pad, then try swapping it for a new one, If that works - take back the old filter for a refund.
Make sure it seals well.
If dust is blowing out in a large quantity from below the main collection tank - there is probably a rubber seal missing.
Take this up with your retailer.

If you are not saisfied - get a full refund. You ARE entitled to it if the product is "not of merchantable quality".
Worryingly I have seen disclaimers saying - "no returns if item is used" This is illegal. How can you tell if it works without using it?

Best of luck.

Posted on Jun 11, 2008

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