Question about Xerox Phaser 8500/DN Printer
When I print a single envolpe from tay one on my 8500 it printe fine
now when I print a mail merge maybe 5 envolpes the printer prints 1 maybe or 2 envolpes and it flashes paper jam and tells me to insert envolpes even through it still has paper in the tray and no paper jam any ideas?
I would first off try cleaning the feed roll in that tray well. That really sounds like slipping.
Go through all your programs and make sure that the driver machine and program you are running has the envelope settings the same.
Be sure they all match. Example. Make sure all the programs you are running through, have the settings for # 10 envelope, consistancy is needed for running envelopes. They are problematic.
Posted on May 01, 2008
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Posted on Jan 02, 2017
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