I have no sound coming out from my phone , it doesn't ring and i can't hear music but when i plug in the headset, i can hear sounds, ,like music and ringtone..... i did hard reset but still the same.... i really hope you can give me some advices because the T-mobile customer service place is asking me to pay $150 just for a replacement... WHAT A RIp off......Thanx!
Don't know if you've tried this yet, but adjust the volume slider on the left side of the phone. A screen will appear. One is for the phone volume and one is for the system volume..Sometimes one can be muted by accident. Also check your system settings under sound..Next, open Windows Media Player and make sure the volume is up. If that doesn't work I don't know what to tell you..I've had this phone for a while and that is one problem I have never seen.
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I hate to say it but you might need to hard-reset the phone. If you choose to do so BACK UP YOUR DATA first. You can get a free program called "PIM Backup." This will let you back up all of your contacts, emails, etc. (all personal information). To hard reset, hold down both of the soft keys at the same time, then simultaneously use your stylus to hit the reset button. You should get a black screen with some text on it asking if you want to hard reset. Press the "send" key to confirm. If you don't get the screen right away keep trying as it doesn't work perfectly every time.
if you had plugged in a headset or headphones to listen to music the phones a little slower and still thinks the headphones are in and if you take the battery out thats one of the things it saves so you still have the problem. For some people they can fix it by simply plugging the headset or headphones back in and taking them out slowly but for others this dosent always work, so what i found out you can do is stick a small pin in the headphone jack and wiggle it around untill you hear somthing ( have your pocket tunes turned on so you'll know when its working) then once you hear sound just quickley pull the pin out. Hope this helps
I had to have my Treo swapped once already because of a problem with the headset jack. The same problem is happening now - the phone always thinks the headset is plugged in (even when it isn't). That results in phone ringing (unless on virbate / silent mode) but no audio through the speaker in the back, and no speakphone icon appearing.
Given the symptoms you describe I would go to your service provider and (hopefully) get support under warranty - very likely hardware related.
I'm having the same problem. However, I have discovered that it is something to do with the upper slide part of the phone. For some reason, if you push the slide down just a bit when you're trying to play music the sound comes on. Not sure how to fix this problem other than scrap the phone.
THE phone's Headset Plug is stucked. Try to plug and Un-plug the headset many times for it will release. Best, Play a Music and try this on so when you haer the sound coming from the phone, it means it works
Hi fazioli73, With Bluetooth enabled cell phones, if it has a music player, the only device the music player will recognize to output audio is a set of Bluetooth Headphones, not a Bluetooth Headset. Once you have the Bluetooth Headphones, set them into pairing mode.Then go into your Bluetooth options in your phone, and go into add/search for device. Once your phone recognizes your Bluetooth headphones, and you have it set as your main Bluetooth device, your music player should play through the headphones at that point. Sincerely, Gina, Communities Connection Manager Creating meaningful communication in a virtual world
When I went to my local T-mobile dealer about the sudden absence of any sound from my Wing, he suggested I take the battery out, then put it back in. It worked.
Since then I have discovered that sometimes this fix works (why?) and sometimes it doesn't.
Not happy at all here, to have spent so much on the phone and then find out that when I answer a phone call, I've no idea whether I'm going to be able to hear anything or not, and I may or may not be able to "fix" it.
If anyone has more insight on this, I'd sure like to hear it.
it is definately not speaker related.......i would do a master reset....delete those 3rd party apps....they are likely causeing the problem....to do this, go to start, settings, system, clear storage.....good luck! :)