Question about T-Mobile Wing™ Smartphone

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T-Mobile Wing no sound........

I have no sound coming out from my phone , it doesn't ring and i can't hear music but when i plug in the headset, i can hear sounds, ,like music and ringtone..... i did hard reset but still the same.... i really hope you can give me some advices because the T-mobile customer service place is asking me to pay $150 just for a replacement... WHAT A RIp off......Thanx!

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  • Anonymous May 02, 2008

    same problem here with the sound going out.. I'm on my THIRD t-mobile wing because the speaker on the previous two just stopped working. Phone would'nt ring or make any sort of sound..There should have been a recall on these things a while back.. Thank God for insurance and equipment replacement programs...

  • trey_nba Mar 05, 2009

    no sound

  • Anonymous Mar 28, 2009

    no fuckin sound for my t-mobile wing

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Don't know if you've tried this yet, but adjust the volume slider on the left side of the phone. A screen will appear. One is for the phone volume and one is for the system volume..Sometimes one can be muted by accident. Also check your system settings under sound..Next, open Windows Media Player and make sure the volume is up. If that doesn't work I don't know what to tell you..I've had this phone for a while and that is one problem I have never seen.

Posted on May 02, 2008

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T-Mobile Wing rings normally when calls are received and calls can be dialed OK. HOWEVER, when connected on an incoming or outgoing call, I cannot hear the other party and they cannot hear me. I tried the...


I hate to say it but you might need to hard-reset the phone. If you choose to do so BACK UP YOUR DATA first. You can get a free program called "PIM Backup." This will let you back up all of your contacts, emails, etc. (all personal information). To hard reset, hold down both of the soft keys at the same time, then simultaneously use your stylus to hit the reset button. You should get a black screen with some text on it asking if you want to hard reset. Press the "send" key to confirm. If you don't get the screen right away keep trying as it doesn't work perfectly every time.

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Given the symptoms you describe I would go to your service provider and (hopefully) get support under warranty - very likely hardware related.

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I'm having the same problem. However, I have discovered that it is something to do with the upper slide part of the phone. For some reason, if you push the slide down just a bit when you're trying to play music the sound comes on. Not sure how to fix this problem other than scrap the phone.

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Hi fazioli73,

With Bluetooth enabled cell phones, if it has a music player, the only device the music player will recognize to output audio is a set of Bluetooth Headphones, not a Bluetooth Headset.

Once you have the Bluetooth Headphones, set them into pairing mode. Then go into your Bluetooth options in your phone, and go into add/search for device. Once your phone recognizes your Bluetooth headphones, and you have it set as your main Bluetooth device, your music player should play through the headphones at that point.

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Creating meaningful communication in a virtual world

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When I went to my local T-mobile dealer about the sudden absence of any sound from my Wing, he suggested I take the battery out, then put it back in. It worked.

Since then I have discovered that sometimes this fix works (why?) and sometimes it doesn't.

Not happy at all here, to have spent so much on the phone and then find out that when I answer a phone call, I've no idea whether I'm going to be able to hear anything or not, and I may or may not be able to "fix" it.

If anyone has more insight on this, I'd sure like to hear it.

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it is definately not speaker related.......i would do a master reset....delete those 3rd party apps....they are likely causeing the problem....to do this, go to start, settings, system, clear storage.....good luck! :)

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