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Re: intellifax 2820 plain paper fax
Take it out with the drum unit and make sure the toner is in the drum unit right. If it was ok before you changed the toner then you did something wrong. reinstall the drum and toner after you check it. Lawrence
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The message that you're getting means that either the back cover is not closed securely or there's a jammed paper inside. Here's what you can do to clear the message:
-Please unplug the fax machine for your safety
-Open the front cover
-Remove the toner & drum assembly (theres a handle in the center of the drum/toner assembly, just pull it towards you.
-Remove any pieces of paper stuck or the jammed paper
-Remove the toner from the drum and check for any other pieces of paper stuck
-Once everything is clear
-Reinstall the toner back into the drum and the drum & toner assembly to the fax machine. You should hear it click into place once installed correctly
-Close the front cover & plug in the power cord. That should clear the message
Hope this helps,
Thumbs up if it does, thanks!
The loud clicking noise is either the toner cartridge or the paper feed.
If the jam occurs in the drum and toner cartridge then I recommend changing the toner.
If the paper is not being fed at all then you need to have the paper feed kit replaced.
Try making prints or copies with the rear door open. If it does not jam your fixing unit (hot area) is functioning properly. With the rear door closed try again making copies or prints. If it jams it's most likely the exit rollers acting up.
1. I've seen the exit sensor break on these units and sometimes the drive gears wear and do not feed properly.
2. If using after market toner or refills this may also coat the exit roller with a film which prevents the exit rollers from feeding parper out by reducing the friction of theses rollers. Clean with fantastic untill cloth does not turn black.
IF YOU ARE HANDY, WHEN YOU OPEN THE FRONT COVER YOU WILL SEE THE FUSER SECTION IT SAYS VERY HOT ON THE COVER IT COMES OUT WITH 2 SCREWS THERE MAY BE PAPER IN SIDE HOLDING DOWN A SENSOR. GOOD LUCK BROTHER SR TECH
A jam sensor may be stuck by a paper scrap. Try manually pushing a sheet of paper through the machine IN THE DIRECTION IT IS NORMALLY FED. This may force out any stuck scraps. The jam sensors are usually located where the paper feeds and where it exits the machine. Also, make sure ALL ACCESS PANELS YOU OPENED TO CLEAR JAMS ARE CLOSED PROPERLY. Otherwise, the jam code will not clear.
Out of the lower paper tray when you go to print? Try this, remove the cassette tray and use a water dampened cloth and clean the gray paper pickup roller off. A lot of times this has paper fiber build up that causes the paper not to feed. The printer has a certain timing pattern for when paper should reach a certain sensor, and if it doesn't, then a jam error will occur.