Question about Brother MFC 7420 All-In-One Laser Printer

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Fax pick up!

How do I get my fax to pick up on a double ring only when it is shared with a phone and voice mail?

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I have a piace of take stuck to the printer , what should i do ? all my doc. are printing with the peace of tape

Posted on May 15, 2008

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Canon mf5770 not receiving faxes


Most fax machines allow you to set the number of times the phone rings before it automatically answers the phone. So if you phone goes to voice mail after 4 rings and the fax machine is set to start the fax after the 5th ring it will never receive the faxes because the call went to voice mail. Good Luck

Dec 05, 2013 | Office Equipment & Supplies

3 Answers

Can't send or recive Faxes


Try resetting the machine to it's defualt settings.

Jun 18, 2008 | HP Photosmart C6100 All-In-One Printer

1 Answer

Can lexmark x4650 be set to recognize fax?


For more details on how to setup your Lexmark X4650 printer for faxing, please refer to the User's Guide found on the Lexmark website.
Additional info:If you have an answering on the same line as your fax:

To make sure the printer picks up incoming faxes, set Auto Answer to On, and then set the printer to pick up after a greater number of rings than the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and your voice calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call.

If you have a voicemail feature associated in the same line as your fax:

Voice mail and fax can share the same telephone line if you subscribe to a distinctive ring service offered by your telephone company. This feature allows you to have multiple telephone numbers on one telephone line. Each telephone number has a designated ring pattern (single ring, double ring, triple ring, or double and triple ring). The different ring patterns let you know which telephone number was dialed, and which device you should use to answer the call.


If you do not have distinctive ring service, then set the printer to receive faxes manually (Auto Answer Off). This setting lets you receive both voice calls and fax calls, but works best if you use voice mail more often. You need to turn off voice mail whenever you are expecting a fax.

Feb 16, 2012 | Lexmark X4650 InkJet Printer

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Fax won't answer


If you have an answering machine connected to the same line as your fax:

To make sure the printer picks up incoming faxes, set Auto Answer to On, and then set the printer to pick up after a greater number of rings than the answering machine. For example, if the answering machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the answering machine picks up calls first and your voice calls are received. If the call is a fax, then the printer detects the fax signal on the line and takes over the call.

If you have a voicemail feature associated to the same line as your fax:

Voice mail and fax can share the same telephone line if you subscribe to a distinctive ring service offered by your telephone company. This feature allows you to have multiple telephone numbers on one telephone line. Each telephone number has a designated ring pattern (single ring, double ring, triple ring, or double and triple ring). The different ring patterns let you know which telephone number was dialed, and which device you should use to answer the call.


If you do not have distinctive ring service, then set the printer to receive faxes manually (Auto Answer Off). This setting lets you receive both voice calls and fax calls, but works best if you use voice mail more often. You need to turn off voice mail whenever you are expecting a fax.

I hope this helps.

Should you need further assistance, please contact Lexmark Technical Support Center.

Feb 14, 2012 | Lexmark Pro901 All-In-One Inkjet Printer

1 Answer

How to get my s405 to receive a fax


You might want to check the User's Guide for your printer. To access it, on your computer, click on Start > All Programs > Lexmark > Pro200 Series > User's Guide. Go to page 62 to know how to setup your printer to fax.

If your fax is already setup - meaning you're already able to send faxes but not able to receive. Make sure that the Auto Answer is on. To check that, on the control panel of your printer, press on Setup > Fax Setup > Auto Answer.

If you have an answering machine, make sure that your fax will pick up 3 rings higher that your answering machine. If you answering machine picks up on the 5th ring, set your fax to pick up on the 8th ring. You can change that under fax setup.

If you have a voice mail service enabled in your phone, you'll need a distinctive ring feature for your fax to work if it's being shared on the same line.

May 23, 2011 | Lexmark Interpret S405 Wireless All-in-One...

1 Answer

I don't use an answering machine. My phone has voice mail but the machine is not even recognizing when a fax comes in. The fax call goes into the voice mail each time. The phone line is working-I get a...


You need to set your phone to pick up later than the fax machine. set it to pick up on the 4th or 5th ring, set the fax to pick up at 2 or 3. Better yet, get a distintive ring # set up by your phone co. then the fax will only recognize that ring.

Dec 30, 2010 | Canon PIXMA MX870 Wireless Office...

1 Answer

Printer says DR mode in use what does this mean


DR Mode means distintive ring. This is if you are using two or more phone numbers on one line. For example, you could have your voice mail number and your fax number on the same line, but when a call comes in to your voice mail the fax will recognize the ring pattern and won't pick up the call. If it is truly a Fax, then your fax will pick up the call by recognizing the ring pattern.

Oct 07, 2009 | Brother MFC 8840D All-In-One Laser Printer

1 Answer

Studder Ring


I am thinking that you have a ring that the machine does not recognize. If you look at your manual on page A-2, it shows what rings the machine can recognize. If it is not one of those rings, then you would need to ask the phone company to alter the 'custom' ring.

If it is an acceptable custom ring, page A-2 also shows you how to set the machine to pick up on that specific ring.

If you don't have the manual handy, this link will take you to it online:
http://welcome.solutions.brother.com/BSC/public/files/dlf/doc000387/ALLFB_UsaEngUsr_B.pdf

May 01, 2008 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Set up


Make sure ECM is turned on. Do not turn on Junk Fax because you will most likely block other faxes.
If you really want the fax machine to work properly, you should connect it to a dedicated line.
You will be disappointed with performance if you try sharing it with other items on the same line.
Reasons, your fax line will be busy when your other functions are being used, and obviously you will miss faxes.
If you are taking a call or message when fax comes in, if the machine is made to give faxes first priority, you will be disconnetcted.
Also, which one do you want to set to pick up first?
The fax machine answers on a certain ammount of rings and so does Voice mail. Which has priority to you. DO you want to miss faxes for messages, or messages for faxes.
Set up vioce mail for 3 rings and fax for 4, then you miss the fax. Reverse it and you miss the message.
Just telling you, I have people call all the time for issues with faxes on the same lines with other items, Answering machines, credit card billers, other phones, etc etc etc.
Good luck. But putting multiple items on the same phone line is setting you up for disappointing performance. And it will not be the problem of the fax machine, It is designed to do what it is supposed to.
Just telling you the truth up front. If your faxes and messages are both important to you. You need a dedicated line for the fax.

Dec 05, 2007 | Brother IntelliFax-2820 Laser Fax

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